Paul Mugambi

Experience

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  Telkom Kenya Limited

  Jan 2000 - Dec 2007

  Business Development Executive – Data CommunicationReporting to Product manager Data within Marketing DepartmentResponsible for:• Business and Product Development of data products• Product presentation to customers• Solutions Architecture in data communications• Tailor making data solutions for SMEs and Corporates• Corporate Sales and Marketing• Developing business cases for data solutions• Marketing campaigns • Sales campaign • Promotions and Advertising• Responsible for developing, selling and marketing products around CDMA 1X and EVDO (Evolution Data Optimized REV A & B), WiMAX, VSAT, Optical Fiber (FTTX) technologies Show less

  • Business Development Executive - Data Communications

    Aug 2005 - Dec 2007

  • Assistant Sectional Engineer

    Jan 2000 - Aug 2005
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  Telkom Kenya

  Jan 2007 - Apr 2010

  Reporting to Head of Orange Money ProjectRESPONSIBLE FOR:• Research on mobile payment solutions • To develop a mobile payment platform for Orange Kenya customers which I successfully developed. During this period my responsibilities were:• Define and manage market research to determine the project viability• Evaluating other existing Mobile Payment services and identifying gaps• Defining and Developing of Orange Money Product Specifications• Defining and Developing of Software Requirement Specifications• Managing vendor selection for Mobile Payment platform Vendors • Negotiating with the regulators; Central Bank Of Kenya [CBK] and Communication Commission of Kenya [CCK] to obtain approvals to implement a mobile payment solution• Managing the overall implementation of Orange Money Project • Managing integration between Orange Money platform and network elements• Developing SIM Tool Kit (STK) for Orange • Strategic Planning for Launch • Supervising Advertising Agency for Marketing Communication for launch Show less Reporting to Head of Marketing & StrategyIn- Charge of VAS services for Telkom Kenya covering GSM, CDMA and InternetResponsible for:• Business Development including identifying and deployment of various VAS platforms for Orange Kenya• Research on mass market value added services • Partner management; Negotiating, solutions appraisal, contracts and payment management• Developing and managing VAS strategy and product roadmap • Developing VAS solutions• Tendering, Evaluation and Procuring VAS platforms• Managing product launches and post-launch marketing through Promotions and Advertising I successfully deployed the following solutions:1) Orange WAP service [Orange World]2) Ring Back Tone service [Hello Tunes]3) Electronic Top up [E-Jaze]4) IPhone 3G project (Launched simultaneously across Africa, trained by Apple as a 1st level support)5) I-Moved service [Gura] (Portability solution)6) Fax2Email service 7) Premium Rate Service8) Bulk SMS9) Pay4Me service - 10) OTA (Over The Air)11) Converged IN Show less

  • Project Manager - Orange Money

    Jun 2009 - Apr 2010

  • Manager Value Added Services

    Jan 2007 - Jun 2009
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  Safaricom PLC

  Apr 2010 - Jul 2013

  Reporting to Head of Value Added Services• Defining and managing the Developing of Content strategy and roadmap for Safaricom• Responsible for consumer VAS propositions, product development and marketing• Managing all digital assets for Safaricom – Media Store, WAP and intranet. Launched Facebook on SMS and Twitter on SMS• Managing Consumer VAS projects, product development and marketing• Managing Consumer VAS budget • Managing a team of product development consultants Responsible for implementing the following:• Safaricom’s content strategy• Content and mass market strategy• Negotiating and facilitating signing of contracts with Content Providers such as; Sony BMG, Universal Studios, Warner Brothers, Hungama and many more• Revamp and re-launch of Safaricom Media store• Managing the team responsible for Tendering, sending Requesting for Proposal [RFP], Supplier evaluation and tender awarding for Safaricom’s Service Delivery Platform [SDP] a US$ 6m platform• New look Safaricom intranet• Responsible for the IP-TV and Quad-play strategies• Developing Safaricom’s Learning Management System (LMS) Show less

  • Senior Manager Digital Inclusion

    Apr 2011 - Jul 2013

  • Senior Manager -Value Added Services [VAS]

    Apr 2010 - Apr 2011
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  Econet Wireless Zimbabwe

  Jul 2013 - Oct 2014

  Product and Business Development

  Reporting to Head of Econet Health while supporting her in managing product and business development in mobile-heath Responsible for assisting in:• Defining the product development • Conducting research on e-health and e-agriculture and other related areas• Partnership management - engaging with stakeholders, partners and vendors to implement products and services.• Commercial negotiations –negotiating with partners commercial terms of engagement• Developing viable commercial business models and business cases• Product definition and product development from concept stage to product readiness and testing to ensure proper working solutions. • Project management by working with cross-functional teams to deliver products and services• Product documentation and reporting• Developing Marketing, PR and Events Briefs and following through to ensure excellent execution of these go-to-market activities• Product Management, tracking and reporting so as to ensuring the launched products are performing as per projected business case and are gaining the required traction and are producing Show less

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  PHB

  Jun 2014 - now

  Consultant Associate

  Consulting with PHB Development on Financial inclusion through Digital Financial Services with the aim of increasing financial inclusion for underserved markets in developing countries. Specialist in Mobile Money, Pay As You Go systems in solar and water, Mobile health, mobile agriculture and education.

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  Equity Bank Limited

  Oct 2014 - Dec 2014

  Product and Innovations Manager - Mobile Banking

  Managing Product development and Innovation of mobile banking for Equity Bank Ltd by:Driving innovation for mobile banking Product development & Product launchesLiaising with Equitel the mobile arm of the bank in product developmentDeveloping products road map and managing the implementation of the sameIdentify new opportunities for banking & mobile banking system improvements.Project Manage the delivery of new functionality and system enhancements to the market, including requirement specification, testing, documentation of processes & procedures.Doing End to Ends tests for all products in development stage and post launch initiatives.Identify & implement local changes for process improvement, in liaison with internal stakeholders from technical and other departments.Provide Product Support to Customer Care, Operations, Finance and other internal Sections on functionality issues.Work with the external and internal technical teams to ensure efficient resolution of all system issues.Proactively research & investigate functionality suitable for the local market and discuss with key stakeholders to obtain buy-in. Show less

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  D.light

  Dec 2014 - Sept 2015

  Channel Manager - East Africa [Pay As You Go Solar Systems]

  Reporting to the President of d.light Ltd, San Francisco, USAIn charge of developing the strategy for the implementation of Pay As You Go Solar solution for d.light limitedWorking with various product design, product development, product testing teams to implement a functional PAYG solar productDeveloping the User Experience and the route to market, pricing an Business Case for the productTesting the product with multiple multi-locationed test families, monitoring their performance and feeding back to the engineering team to improve on the productDeveloping the sales strategy including the sales commission based agent model Responsible for Customer Care team for d.light Ltd. Helped design and and implement co-hosted call centerResponsible for local technical team responsible for customer support. Implemented a working warranty process for d.light products Show less

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  Kytabu

  Sept 2015 - Jun 2018

  Chief Executive officer

  Reporting to the Board of DirectorsResponsible for the overall management of Kytabu Company Limited Kytabu is an education content leasing platform for digital books, audiobooks, educational videos, animations, and interactive content.Kytabu is an award-winning application among them, the King Baudouin African Development Prize 2017, GSMA Accelerator Price 2017, Africa Entrepreneurship Award of 2015 in Morocco, CITI Mobile Challenge 2015.My role is to manage to steer the company to achieve its strategic objectives awn well as day to day running of the company by ensuring that the technical developers, admin, and finance, sales and marketing teams are all functioning and delivering their targetsThis includes hiring the team members and ensuring they are focused and motivatedResponsible for partnerships, negotiating commercial terms, and signing contracts including lobbying the government.Planning and implementing the growth plan in terms of expansion of Kytabu to other African markets Show less

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  Baobab Circle

  Oct 2016 - now

  General Manager

  Baobab Circle is a mobile health provider focusing on helping people with diabetes, hypertension and other non-communicable diseases to live a more healthy lifeBy creating Afya Pap mobile app, Baobab Circle leverages on mobile technology to provide patient with friendly tools to access wholistic health education, help them to monitor their health so as to better manage their diabetic and hypertensive conditions.I am responsible for:- Strategic management- Partnerships- Business development - Product development - Content localization- Country operations Show less