Yi Hsuan Lin

Experience

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  Ruby Tuesday

  Jul 2002 - Feb 2006

  Shift Lead

  Oversees all departments of the house restaurant operations. Ensures customer satisfaction through promoting excellent service. Respond to customer complaints tactfully and professionally.Maintains quality control for all food served. Analyzes staff evaluations and feedback to improve the customer’s experience

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  台灣電力股份有限公司 Taiwan Power Company

  Sept 2006 - Apr 2008

  Receptionist

  Receiving phone calls, guiding customers to pay electrical bills, and answering questions.

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  National Chengchi University

  May 2008 - Apr 2009

  Administrative Assistant

  Arrange all aspects of class schedule; creating and verifying information and resolving classroom assignment issues prior to catalog print deadline. Monitor enrollment data for low enrollment classes and advise supervisor as needed. Remove canceled classes from system. Notify students of canceled or delayed classes. Receive and process time sheets and student payroll and resolve pay issues.

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  New York Interantioanl Trading Company

  Sept 2009 - May 2014

  Supervisor

  Responsible for planning, directing and overseeing the operations and fiscal health of a division, including all the departments, and operating units within the organization. Provides monthly updates on financial results with management team.Responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within a business unit.

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  Portland Community College

  Jul 2015 - Jul 2015

  Office Assistant

  Provides general guidance for admissions applications, and provides basic information about non-immigrant visa and college policiesSchedules appointments for students to meet with International Student Advisor

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  Portland Community College

  Oct 2017 - Mar 2018

  Casual Enployee

  Prepares all menu items using established departmental policies and procedures.Responsible for all menu items adhering to established standards. Assures all menu items are prepared according to established policies and procedures.

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  FedEx Express

  May 2018 - Jun 2018

  Courier

  The majority of my job at Fed EX currently is helping in the process of packaging, identifying,and delivering enormous volumes of materials from their starting point to their finaldestination, the customer. This company is one of the most efficient model of transportationinfluencing global economy and has won awards and recognition throughout their history. Thetraining from this company and experience I receive includes all elements of business from theground level of the delivery system to building leaders in management and accountability. Iam learning the system involved in sorting packages using the methods they have developedfor the highest-level efficiency possible. One of the important aspects of my job is studying theproven methods for providing customer satisfaction, answering and assisting customersthroughout the entire process in delivery process. Show less

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  Costco Wholesale

  Jun 2018 - Apr 2019

  Front End Employee
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  Asian Health & Service Center

  Apr 2019 - now

  Community health worker
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  Oregon Depatment of Huan services

  Jan 2021 - now

  Eligibility Specialist