Rebecca Everett

Experience

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  International Association of Business Communicators

  Sept 1993 - Sept 1993

  Silver Quill Award Recipient

  IABC Mid-Atlantic Winner for best-in-class communications production management and design. Awarded the Silver Quill Award for the DuPont global image video.

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  DuPont Sustainable Solutions

  Jan 1994 - Jun 1994

  External Affairs and Employee Communications project management for projects involving diverse media. Instructional Program Design, Public Affairs Specialist, Corporate Contributions Office. Web site development, video productions, print pieces, writing, meeting planning, executive media training workshops, corporate rebranding. Change Management Lead for DuPont’s Continuous Improvement (CI) initiative. Served on the corporate steering committee with Cap Gemini to bring about reorganization and culture change utilizing Global TQM methodology. Facilitated business process design workshops and developed training for the pilot launch with the Materials and Logistics Department. The pilot was a success and received CEO approval to be implemented enterprise-wide.Promoted to Public Affairs Specialist to work with the Corporate Contributions Office to align with PR efforts. Succeeded in getting DuPont rated as one of the ‘Best Companies for Working Mothers’ in Working Mother Magazine. Produced the global corporate image video (collaborating with 16 global sites) and directed the NASA video news release featuring mission control commander, Gene Krantz and astronaut, Alan Sheppard. Assigned to handle communications for the Office of the CEO and produced the company’s first global videoconference for the Chairman’s Annual Budget Conference—a 4 camera live shoot, live satellite feed to 26 sites across the world. Production Coordinator for DuPont’s in-house $5 million dollar video production facility. Managed facility budget and production schedules for a $2 million dollar annual billing system. Show less

  • Employee Communications Specialist

    Dec 1984 - Jun 1994

  • Exceptional Contribution Award | DuPont Executive Leadership

    Jan 1994 - Jan 1994
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  West Chester University Career Opportunities

  Sept 1994 - May 1995

  Adjunct Professor | Editor, School of Business and Communications

  Taught Speech 101 for the Academic Development Program. Constituent relations. School of Business and Public Affairs Newsletter.

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  SunGard

  Mar 1998 - Mar 2000

  Senior Marketing Specialist, Corporate Marketing

  Marketing for SCT’s ERP suite serving the higher education, utilities, and government markets. Product introduction for Campus Pipeline personalized web delivery to higher education clients. Served CEO and CFO for Wall Street investment analyst communications. Led a 26-member global steering committee for corporate rebranding and web site redesign. Worked with HR to promote intranet collaboration and employee communications.

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  American Water IT

  Mar 2000 - Aug 2010

  Change Communications | Marketing Manager at RME Communications

  Consulting Services:Change management communications, software development lifecycle, continuous improvement business process design, executive level communications, stakeholder relations, portal content development, joint venture new product marketing, brand awareness and market positioning, industry trend analysis, competitive landscape analysis, trade publications, technical writing, event production, and internal training and communications. Clients:Sungard (Higher Ed CIO communications), CampusPipline Portal, Malvern, PA), Wyeth, (IT Business Requirements, Malvern, PA), CIGNA (ITS ReOrg, Phila, PA), DuPont Qualicon, (Competitive Business Analysis, Wilmington, DE), Amerisource Bergen, (Pharmaceutical Distribution Rebranding, Wayne, PA), Siemens, (Healthcare Diagnostics Technical Communications, Malvern, PA), Adaptive Textiles, (Digital Print Communications, West Chester, PA), Eastern University, (Office of Development, St. Davids, PA), Harvey Cedars Conference Center, (Program Planning , LBI, NJ) Show less

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  American Water

  Sept 2010 - Jul 2014

  Business Analyst, Reporting | Technical Trainer, SAP BI and HTR Suites

  Business Analyst, Service Support, and System Trainer | SAP Business IntelligenceReport training build and delivery, break/fix, and end user support. Business Analysis- gathered business requirements and defined scope for re-implementation, data quality improvements, user validation & testing. Worked with report developers to create over 150 training products.Knowledgable in WebI and Analysis Office report design, BW data extraction and flow, system back-end and errors, BW Data Modeling, BEx Analyzer, Data Services, InfoSteward, and HANA, and Ad Hoc tools and SAP standard reports. Custom report design and fixes. Data cleansing and migration. Worked with entire BI team and Accenture consultants during implementation planning, execution and fix phases. Content Development & Training Delivery / SAP HTR Training Curriculum LeadWorked with subject matter experts during design, build, and test phases to develop training for all SAP HTR modules resulting in over 60 separate training products. Closed gap/fit for HTR. Revised HR practice documents. Admin for the LSO, American Water University.Process Improvement Design | Six Sigma MethodologyConducted team discovery and resolution workshops, provided business process modeling and technical documentation utilizing ITIL v3 best practice standards for Service Delivery Lifecycle Management for Onboarding practice. Show less

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  Comcast Cable

  Sept 2014 - now

  Technical documentation for Comcast’s CoMPASS Team for the Xfinity Entertainment Operating System. Search & browse services documentation, performance metrics portal, service specifications documentation: APIs, release notes, installation instructions, wiki mark-up & mark-down documentation, Confluence collaboration site admin, and ACE portal User Guides. Updated the wiki site for the DC Labs Research team (Team Interact) and co-created an external-facing website for recruiting.Supporting the following products:• X1/X2 SmartSearch Live TV• Voice On Demand Search Technology• DVR/ Digital Video Recording Service • TV X1 Remote App for Mobile Devices• Personalized Recommendations• SmartTV / Web-based Interactivity• Integrated Home Systems Show less

  • Comcast Technology Solutions

    Dec 2017 - now

  • CoMPASS | Comcast Metadata Products and Search Services | Technical Writer

    Sept 2014 - now