Neil Bergin

Experience

• 

  Fitzwilliam Card Club

  Aug 2005 - Mar 2007

  Poker Room Dealer

  Poker room dealer and Tournament organiser.

• 

  Cool Hand Lukes

  May 2007 - Aug 2008

  Poker Dealer

  Poker room dealer and Tournament organiser.

• 

  Full Tilt

  Jan 2009 - Nov 2011

  Security Operations Analyst

  Worked as a Security Operations Analyst for one of the worlds largest and ever growing poker sites - Full Tilt Poker.Key responsibilites included;Fraud/Chargeback preventionCollusion/'Bot' reportsCompliance reportsCustomer communicationLiasing with VIP playersProactive risk assessment

• 

  Betclic Everest Group

  Jan 2012 - Jul 2015

  • Administering internal, as well as 3rd party, security policies for the oversight of manual credits.• Managing the direct relationship with Legal and Compliance functions, ensuring regulatory and compliance requirements are operationally addressed.• Meeting with and presenting to auditors our procedures, and assisting them in conducting reviews to demonstrate compliance to required standards.• Responsible for taking care of and administering the Company’s Social Responsibility Policy on an operational level.• Creating effective reporting to monitor and track underage, AML and responsible gaming cases to be delivered to senior management as well as auditors.• Responsible for screening applicants as well as undertaking the interview process required to hire a new starter. Show less Ensuring all necessary regulatory and compliance requirements are translated into operational policies, processes, procedures and practices.Ensuring adequate training to staff regarding regulatory and compliance requirements.Assisting the Head of Fraud & Risk and Money Laundering Reporting Officer (MLRO) in undertaking and discharging anti-money laundering responsibilities and duties.Creating and implementing responsible gaming controls to offer a safe and secure experience for our customer base. Including drafting a business policy outlining our duty of care.Handling cases/procedures day to day, be they responsible gaming, AML, internal security or other which are escalated/handled by the operational risk team.Conducting performance reviews and appraisals for the Risk Team - including setting quarterly objectives and outlining daily tasks. Show less

  • Operational Risk and Compliance Manager

    Jan 2014 - Jul 2015

  • Senior Operational Risk & Compliance Specialist

    May 2013 - Jan 2014

  • Senior Fraud & Payments Analyst

    Aug 2012 - May 2013

  • Fraud & Payments Analyst

    Jan 2012 - Aug 2012
• 

  Gaming Innovation Group

  Sept 2015 - Mar 2020

  • Head Of Compliance

    Mar 2017 - Mar 2020

  • Compliance Manager

    Sept 2015 - Mar 2020
• 

  Mandalorian Technologies

  Jan 2018 - Mar 2020

  Chief Compliance Officer
• 

  Paf - Games Sport Casino

  Mar 2020 - Nov 2020

  Chief Compliance Officer
• 

  TheRegulationService

  May 2021 - Sept 2023

  Director
• 

  NeoGames

  Aug 2023 - Jun 2024

  Group Compliance Director
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  Aristocrat Interactive

  Jun 2024 - now

  Group Compliance Director