Lisa Hills

Lisa Hills

location of Lisa HillsPoole, England, United Kingdom

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  • Timeline

  • About me

    HR Professional | Passionate About People Development | SDI 2.0 & Hogan Facilitator | Former HR Director at Merlin Entertainments & ITV 📞 07789 930696 ✉️ [email protected]

  • Education

    • Southampton Solent University

      -
      Postgraduate Diploma Human Resources, CIPD
    • Southampton Solent University

      -
      BA Hons Human Resources
  • Experience

    • The Nuance Group

      Aug 2002 - Sept 2005
      • HR Officer

        Oct 2004 - Sept 2005
      • HR Administrator

        Aug 2002 - Oct 2004
    • Johnsons Stalbridge Linen Services(Johnson Service Group plc)

      Oct 2005 - Oct 2007
      HR Advisor
    • Iceland Foods

      Oct 2007 - Feb 2013
      Area HR Business Partner
    • Merlin Entertainments plc

      Feb 2013 - May 2019

      - Engage with colleagues in Senior Leadership Team and People Managers to drive the people & reward strategy in the Resort which supports the delivery of Resort KPI’s and targets. - Managing a team of 12, ensure the effective volume recruitment, reward, payroll, development & engagement of c. 2,500 staff. - Engage with key stakeholders outside of the Resort to build and maintain the reputation of the business within the local community as a best in class employer with a strong and engaging Employer Brand. - Engage with key stakeholders within Merlin, including the wider HR community to communicate and drive Merlin strategy and people initiatives. - Build a strong team of Resort HR professionals who play a proactive role in driving people matters within the Resort, focusing on consistency, accuracy and fairness, and who treat employees in a positive, helpful and professional manner. - Support Divisional Director in coaching and development of Senior Leadership Team. - Carry out Resort Duty Director role and form part of Incident Management Team. Show less Responsible for the delivery of the HR Strategy across Midway UK, EIRE & Turkey attractions incorporating recruitment, employee relations, learning and development, policies and procedures, organisation design and pay and benefits. * Coach managers in a wide range of HR practices in order to increase managerial capability, individual responsibility and organisational performance. * Coach managers on how to create employee engagement * Coach around a variety of people issues and build people capabilities effectively. To drive the raising of the performance bar and build a strong and rigorous development culture. * Lead and manage the HR team of Regional HR Advisors to deliver the best practice support to the business and set an example to them as a professional HR leader.* Ensure training & development and learning opportunities needed for business delivery and personal development are met. * Support the recruitment of key appointments into the UK, EIRE & Turkey. * Ensure the department produces HR KPIs and reports, identify issues and employment trends and measure the success of HR initiatives, whilst ensuring that the HR function delivers the everyday things consistently well.* Ensure all attractions are legally compliant with contracts of employment, working practices and training requirements. * Be able to initiate, design and execute integrated people solutions that address key business drivers, excelling at bringing together the resources within the business areas, wider HR teams, and L&D Specialists to achieve successful execution. Show less

      • HR Director (LEGOLAND Windsor Resort)

        Jul 2015 - May 2019
      • Head of HR - UK & Rest of Europe (SEALIFE, Madame Tussauds, Dungeons, LEGOLAND Discovery Centre)

        Mar 2015 - Jul 2015
      • HR & Training Manager (SEALIFE, Madame Tussauds, Dungeons, LEGOLAND Discovery Centre)

        Feb 2013 - Mar 2015
    • ITV

      May 2019 - Dec 2019
      Head of HR - Technology, Commercial & SVOD (BritBox), Maternity cover

      - Part of the Leadership team working closely with the Management Board Chief Technology Officer on all high level people matters including organisational redesign, generalist HR issues, performance and talent management, process, initiatives and project work.- Divisional responsibility for all ITV Tech, Finance and Direct to Customer business areas covering c. 700 employees.

    • ITV Studios

      Dec 2019 - Sept 2024

      ITV Studios- Reporting to the group Chief People Officer. - Part of the HR & International Studios Leadership team working closely with the Managing Directors across International Studios production and Global Partnerships on all high level people matters including organisational redesign, generalist HR issues, performance and talent management, process, initiatives and project work.Working closely with the Managing Directors for our international territories - 16 companies, across 11 territories (Netherlands, Germany, Spain, France, Italy, The Nordics, Australia & Israel).- Leading a small team in the UK plus functionally leadership of the International HR teams. Show less

      • People Director - International Production & Global Partnerships, ITV Studios

        May 2023 - Sept 2024
      • Head of HR - International: Production, Global Distribution, Global Entertainment, ITV Studios

        Dec 2019 - May 2023
    • Your People Development

      Oct 2024 - now
      Founder

      Making Work Better, Together. Helping Teams & Leaders to Thrive.

  • Licenses & Certifications

    • SDI 2.0 Certified Practitioner

      Core Strengths
      Jul 2024
    • Employment Law - Turkey

      JSB Learning and Development
      Dec 2014
    • SDI Level 1 Certified Practitioner

      Core Strengths
      Jul 2013
    • Certified Thomas International Personal Profile Analysis Practitioner

      Thomas
      May 2013
    • Fire Safety

      Praxis42 | Making Compliance Easy™
      Jan 2023
    • Manager as Coach - Foundation in Business Coaching

      ILM
      Mar 2008