Rakesh Kumar

Experience

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  Evision Technoserve Bengaluru ( Client Fertiliser Association of India)

  Oct 2011 - Mar 2013

  System Support Engineer

  • Installation & configuration of LAN.• Trouble shooting the basic networking & server related problems.• Install window OS or Service packs in system’s and Patch’s the window OS. • Troubleshooting & maintenance of OS related problem.• Installation of Operating Systems- Server OS, Win 7 & Win 8 etc.• Installation of various software.• Configuration of Network Printer.• Troubleshooting & configuration of Microsoft Office Outlook 2007 & Outlook express.

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  Team Computers (Client NIIT technologies)

  Apr 2013 - Oct 2014

  System Support Engineer

  PayRoll TeamComputer Pvt. Ltd.• Giving technical & remote support to end-user around 1000 users (including Noida & Manila (Philippines) users).• Overall responsibility for the day to day calls, helpdesk ticket and handle escalated calls.• Provided Tier 2 and Tier 3 level technical support.• Install, configure, and maintain network services, equipment and devices.• System network port up and down according to its use. • Build a new Network, Troubleshooting & System Monitoring via Web sense.• Setting of small & medium sized networks.• Knowledge on Wi-Fi Routers like Cisco – Linksys & Net gear.• Manage Wireless Connectivity by setting the Channel, SSID and Security.• Troubleshoot Citrix, internet & Network connective issues.• Create user accounts & passwords, add them in different OU & GP, provide printer and Folder access to users etc.• Maintaining server health by checking Performance monitor logs, Disk-space utilization and Event viewer reporting.• Take weekly backup of all servers including ADDS, DNS, DHCP etc. • Overseeing security of all systems, especially the internet through proxy and installing antivirus protection.• Troubleshooting & configuration of Microsoft Office Outlook 2007 & 2010.• Handle Anti-Virus updates and Microsoft OS Patches Management through WSUS. Show less

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  Team Computers (Client Air Works India Engineering Pvt Ltd)

  Dec 2014 - Jan 2015

  Network Engineer

  PayRoll TeamComputer Pvt. Ltd. • Provided Level 1 network support.• Configured and setup Sonic wall Firewalls (TZ 105) and Cisco switches (2900).• Configured DHCP and VPN (site to site IPsec tunnel) on sonic wall Firewall.• Preparing and sending the daily down time and utilization report.• Fixing Network related Faults.• Handled all switches network with port base security.• Maintained switches VLANs, VTP and Inter VLAN Routing. • Configured & troubleshoot the problem of Polycom codec.• Working with third party vendors for new project implementations related to network support Show less

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  Vulcan Express Pvt Ltd

  Mar 2015 - Jul 2018

  Senior Network Engineer

   I Handle 60 Vulcan Express Pan India network operations. Implementing and configuring the Security devices - Cisco Firewalls, Check Point, Fortigate Firewalls, Cyberoam Firewall, Juniper Firewall and Cisco Switches. Network Hardware Platform: Cisco ASA 5505 v8.4, Checkpoint 4600 vR77, Cisco Switch 2960, Cisco POE Switch SG300 & SF300, Fortigate 30D, 100D & 200D, Cyberoam 15ing, 50ing & 100ing, Juniper SRX100 & SRX240. Working on L2 and L3 level Network issue. Creating and Implement Policies in Checkpoint Firewall. Configuration and Implementation of Static NAT and Hide NAT in Checkpoint Firewall. Checkpoint GAIA Management Server Checkpoint R77 Gateways Checkpoint Smart Event Log Management R77 Configuring and Management IPsec VPN in Checkpoint Firewall. Having Knowledge of Cluster, High Availability, Active - Active, Active - Stand by. Basic Configuration of CISCO ASA firewall, Interface Configurations and ACL. Configure site to site IPsec & Remote access VPN (Client mode, Hardware mode & any connect) on Cisco ASA Firewalls.  Having knowledge of Static NAT, Dynamic NAT and Dynamic PAT in CISCO ASA Firewall. Install and Configure Cisco Router in Network. Creating and Implementing ACL in Cisco Router. Working on the regular ticket, Incidents. Responsible for securing the organization network security.  LAN/WAN Technologies: STP, RSTP, VLAN, Inter VLAN, VTP, Ether channel/port-channel.  Configuration of Aruba WIFI access points (IAP).  Configuring UTM- Site to site VPN, Web Filtering, Content filtering, application Filtering, Policies, Antivirus IPS/IDS etc. Checking logs for alerts. Escalation with ISP (Reliance, Bharti Airtel & SIFY) for Network down Time, SLA uptime & new location connectivity feasibility. Design different VLAN’s for Access Point and CCTV’s cameras at New Locations.  Use Remote Administration Tools like Putty, Team Viewer, any desk and Ammy admin. Mange firmware upgrades, Backups of UTM. Show less

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  Unify Technologies

  Jul 2018 - Feb 2021

  Senior Network Security Engineer

   Handling Level 3 network of Hike Messenger HQ and around 300 Users. Network Hardware Platform: Fortinet 500D, Cisco 3850 catalyst, Cisco 3650 PoE, Cisco 2960 Catalyst & Aruba Controller 7030 with AP-335 Aruba model.  Configured the HA (High Availability) in Fortinet 500D firewalls.  Configured Stacking on Cisco 3850 switches. Configuring & Managing TRAPS endpoint security in Endpoint Systems.

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  HCL Technologies

  Mar 2021 - Jul 2021

  Technical Specialist Cyber Security.
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  Hike

  Jul 2021 - now

  Information Technology Associate