Chris Perreault

Experience

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  Lowe's Home Improvement

  Jan 2005 - Jan 2007

  Installed Sales Manager

  Helped sales floor professionals sell Installs, As weel as worked with Installers and customers handle issues that may occur.

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  GovConnection

  Apr 2007 - Apr 2010

  Account Manager

  Responsible for generating new revenue both within existing base and new businessHigh volume(60+) call environmentEffectively prospect and sell technology to K-12 schools, Higher Education, State and Local governments.Secured a 4 year multimillion dollar Lenovo Notebook and Desktop dealSecured an e procurement account for a major universityFebruary 2009 Sales MVP for highest GP for the month Communicate effectively with management team, sales team, by providing accurate and timely updates to guarantee that sales and customer objectives are met.Complied with all state contractsParticipated as a key team player by supporting operations as needed.Exceeded 2009 revenue quota by 20%Calling on past due accounts, to ensure that accounts are up to date. Show less

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  GHA Technologies

  Jan 2010 - Jan 2010

  Regional Sales Manager

  Cold Called into new accounts. Worked with new accounts to acquire the technology needed to operate their small to medium business. Worked with schools and state and local governments to find the right technology for their needs.

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  Serif (Europe) LimitedHudson

  Feb 2011 - Jul 2011

  EDU Business Development Executive

  Responsible for generating new accountsCreating lead generated spreadsheetsFollow up with web based leadsWork with K-12 to implement software in their districtsCommunicate sales and customer effectively with management team, by providing accurate and timely updates to guarantee that objectives are met.Participated as key team player a by supporting operations as needed.

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  Sears Holdings Corporation

  Jul 2011 - Mar 2015

  Team Manager Sales and Services

  Directly supervises a team of 24 call center agents in a sales and service environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality monitoring, and deficiency management. Supports and communicates business goals, quality standards, processes and procedures, and policies. Administers motivational programs that include incentives, contests, and team performance programs. Participates in the interviewing process and makes hiring recommendations. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace; consults Department Manager and/or HR for guidance as neededCreated Power Points for Sears in the following teaching areas: 1) How to sell the service 2) How to de escalate the call 3) How to coach to get better results and 4) Attrition what are the causes and how to decrease the attrition rate.Took the team from near the bottom of performance to being consistently in the top of the Call Center Network for Sales, Add On sales, call quality.Part of Sales Initiative Team which includes senior management, purpose of the team is to create best practices for coaching and teaching phone agents, to get the most out of your agents.Received numerous customer commendations for assisting them with their issues and taking care of them in a timely manner.Received commendations for being a top performer, such as handling 4 teams during a one month stretch, and have all teams increase performance, Show less

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  Larry H. Miller Dealerships

  Apr 2015 - May 2015

  Sales Associate
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  GEICO

  May 2015 - Feb 2020

  Automotive Claims Adjuster
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  Comcast Business

  May 2021 - May 2022

  Business Retention Executive

  Work with SMB in discovering business needs and solutions for their day to day business operations, from internet speeds to phone service. Understanding their business needs, daily usage, current and future needs. Providing the best solutions to match the customers needs.

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  USAA

  Oct 2022 - Mar 2024

  Non Injury complex auto claims Adjuster
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  Broadway Basketeers

  Oct 2023 - Mar 2024

  • Corporate Sales Executive

    Oct 2023 - Mar 2024

  • Call Center Specialist

    Oct 2023 - Jan 2024

  • Call Center Specialist

    Oct 2023 - Jan 2024