
Timeline
About me
Community Engagement Coordinator at Homeward; Urbandale City Council
Education

Adel desoto high school
-
University of iowa
1998 - 2001Lmsw social workActivities and Societies: MSW National Honor Society, NASW, advocate for Latino/as in Iowa.

Luther college
-Bachelor of arts - ba psychology
Luther college
1993 - 1997Ba psychology
Experience

Orchard place
May 1996 - Aug 1996Summer internServe as a staff person in a residential PMIC house serving youth ages 10-17 with various psychiatric and substance abuse diagnosis.

Family support network - helping services of ne iowa
Jun 1997 - Mar 1998CoordinatorRecruit and coordinate parent education classes, serving parents of children birth - age 18Write grantsStart new programming, such as the Healthy Start program, which connects volunteers with new moms to help them adjust to life with a childCollaborate and partner with local planning entities to develop and start new programs within the community

Lutheran social services
Jun 1997 - Mar 1998CaseworkerProvide family centered services, skill-building services, social-emotional assessments, and family preservation services to families and children in a 10 county area in NE Iowa. The majority of cases involved children in the foster care system.

Four oaks
Aug 1998 - Apr 2001Youth worker and supervisorSupervise and serve as staff in the shelter and girls residential treatment centerWrite treatment plansProvide group educational sessions Serve as an ally to pregnant teensAssist students with their personal and academic goalsProvide tutoring services and classroom assistance in the shelter school

Iowa division of criminal and juvenile justice planning
Apr 2000 - Dec 2008Program planner iiiSupport the work of the Iowa Collaboration for Youth Development which promotes the use of positive youth development in state agencies and state-funded programs through the provision of training and technical assistance, policy development, and youth engagement. Work to align the youth development policies and practices of ten state agencies. Manage federal and foundation funding and multiple local contracts, maintain three websites. Provide on-site training and technical assistance on best practices and coalition development to multiple state and local entities serving youth. Pilot a systems-wide implementation of the Youth Program Quality Assessment (YPQA) tool including management of 15 assessors working across 65 prevention, intervention, and sanction programs throughout school, therapeutic, residential, and after school-based environments. Develop and manage the State of Iowa Youth Action Council (SIYAC). Work closely with the Iowa Youth Survey planning team to revise questions, clean data, and develop administration process for the state-wide youth survey. Present on behalf of the National Governor’s Association at the national convening of juvenile court judges on the results of the Iowa YPQA pilot. Assist with the drafting and eventual passing of legislation that codified the Iowa Collaboration for Youth Development and the SIYAC, both of which are in existence today.Support the Juvenile Justice Advisory Committee, Gender-Specific Services committee, and the Disproportionate Minority Contact committee. Draft RFP’s, review and staff RFP review committees, and assist with policy and practice challenges related to juvenile offenders. Show less

Iowa department of human rights; division of latino affairs
May 2001 - May 2002Practicum studentServe as a lead in the development of the Latino Heritage Festival, now held annually in downtown Des Moines. Write grants and develop relationships with potential donors and committee members. Assist with the conducting of six state-wide hearings and multiple one-on-one interviews related to hate crimes, employer abuse, and law enforcement hostility. Write and was awarded the Iowa’s first dual diagnosis grant specifically addressing the unique needs of Latinx youth.

Iowa department of human rights; iowa division of criminal and juvenile justice planning
Aug 2001 - May 2002Contract employeeCatalog and organize how local Decategorization Councils utilized DHS and CJJP decat funds. Create a compilation report of this information for public dissemination.

Community youth concepts
Aug 2008 - Jul 2021Executive director and co-founderCommunity Youth Concepts is a mission-driven agency specializing in positive youth development programming, adult and youth training, and technical assistance. CYC offers a variety of services to youth-serving entities including staff development, program management, group facilitation, youth training, and organizational development. CYC also provides several services to youth, including the Teen Outreach Program, a service-learning program grounded in evidence-based best practices, a middle and high school mentoring program, a high school youth philanthropy board called uVoice, and several other stand alone groups specifically tailored to school needs. We meet youth where they are by understanding their motivations and using those to connect them to the community in pro-social ways. Through our direct service work and our training of adults in best practices, we decrease risk and increase protective factors that help youth be successful in school, work, and life.My role has been to cultivate the growth of the organization overseeing both capital campaigns, policy development, grants and fiscal management, board management, HR elements, donor relations, and contract relationships. I am responsible for building the Stowe Heights Challenge Course, the only high and low ropes course that is ADA accessible in the Midwest. This course is open to groups of youth and adults looking for team-building, experiential opportunities. Show less

Croll consulting, llc
Sept 2008 - nowNonprofit management specialistCroll Consulting primarily serves the strategic, capacity building, management, and facilitation/training needs of human-serving nonprofits through project planning and management, group facilitation, and strategic planning. In this role, I served as a Field Consultant for the David P. Weikart Center for Youth Program Quality training nationwide on assessment of best practice in youth development settings. Throughout those 10 years, I worked with several United Ways, Boys and Girls Clubs, and countless school districts and youth serving non-profits. Show less

National resource center for family centered practice
Sept 2008 - Sept 2009Research assistantNRC is housed within the School of Social Work at the University of Iowa. In this position, I assisted with social service-centered or public health research and evaluation projects across the state of Iowa. Specific projects included evaluation of the colo-rectal awareness marketing campaign, abstinence-based pregnancy prevention fidelity checks, and Disproportionate Minority Contact (DMC) research and data analysis.

Greater des moines leadership institute
Jan 2013 - Jan 2014Class of 2013-2014
Iowa department of public health
Sept 2018 - nowCapacity Coach
Apr 2011 - nowSAPST and Substance Abuse Ethics Trainer
Sept 2018 - now
.webp)
Community youth concepts (cyc)
Jul 2021 - nowSupervisorSupervise and work with coalition activities to implement environmental strategies specific to the reduction of opioid use in the metro.

City of urbandale
Dec 2021 - nowCity councilwomanListen, advocate for, and represent the citizens of Urbandale for the betterment of all citizens.

Grand view university
Jan 2022 - Dec 2022Adjunct professorTeach organizational and community practice to undergraduate and graduate level social work students.

Homeward
Sept 2023 - nowCommunity engagement coordinator
Licenses & Certifications

Substance abuse ethics trainer
Iowa department of public healthSept 2018
Certified prevention specialist
Iowa board of certificationJun 2012
Mandatory child abuse reporter trainer
Iowa department of human servicesSept 2010
Lmsw
Iowa board of certificationJul 2001.webp)
Substance abuse prevention skills training trainer
Substance abuse and mental health services administration (samhsa)Sept 2018
Youth work methods trainer of trainers
David p. weikart center for youth program qualitySept 2009
Wyman center teen outreach program trainer of facilitators
Wyman centerFeb 2009
Youth program quality assessment (ypqa) external reliable assessor
David p. weikart center for youth program qualitySept 2005
Advancing youth development trainer of facilitators
Family and youth services bureauAug 2001
Youth program quality trainer of reliable assessors
David p. weikart center for youth program qualitySept 2008
Honors & Awards
- Awarded to Amy Ostrander Croll LMSW, CPSBusiness Record Forty Under 40 The Business Record Jan 2015 An honor given to forty individuals under age 40 annually. Recipients are recognized for their contributions to the Des Moines community and leadership within the community.
- Awarded to Amy Ostrander Croll LMSW, CPSIowa Volunteer Hall of Fame Iowa Commission on Volunteer Service Apr 2014 Community Youth Concepts was inducted into the Iowa Volunteer Hall of Fame, the highest volunteer honor in the state of Iowa. This award was received because of the work of Community Youth Concepts to engage youth in volunteer service.
- Awarded to Amy Ostrander Croll LMSW, CPSState of Iowa Afterschool Advocate Governor Vilsack Apr 2007 An award given to recognize those who have contributed to the field of afterschool and youth development.
Volunteer Experience
Volunteer Gardener
Issued by Iowa Master Gardener on Sept 2008
Associated with Amy Ostrander Croll LMSW, CPSStrategic Planning and Parks Advisory Committee
Issued by Urbandale Parks and Recreation on Jan 2018
Associated with Amy Ostrander Croll LMSW, CPSSchool of Social Work Advisory Committee
Issued by Grand View University on Mar 2019
Associated with Amy Ostrander Croll LMSW, CPSBoard Member
Issued by Des Moines Kiwanis on Jun 2012
Associated with Amy Ostrander Croll LMSW, CPSTeam Coordinator
Issued by JUSC Soccer Club, Sporting Iowa Central on Sept 2015
Associated with Amy Ostrander Croll LMSW, CPSPrimary Developer
Issued by Stowe Heights Challenge Course on Nov 2017
Associated with Amy Ostrander Croll LMSW, CPSTroop Leader
Issued by Girl Scouts of Greater Iowa on Sept 2008
Associated with Amy Ostrander Croll LMSW, CPSCommunity Development Volunteer
Issued by Clive Jaycees on Sept 2001
Associated with Amy Ostrander Croll LMSW, CPSMentor
Issued by Big Brothers Big Sisters of Central Iowa on Sept 2001
Associated with Amy Ostrander Croll LMSW, CPSCrisis Call Volunteer and Group Coordinator
Issued by Services for Abused Women on Sept 1994
Associated with Amy Ostrander Croll LMSW, CPSCommittee Member
Issued by Urbandale Community School Facilities Committee on Sept 2017
Associated with Amy Ostrander Croll LMSW, CPSAdvisory Committee Member
Issued by Urbandale Community Action Network, (UCAN) on Sept 2010
Associated with Amy Ostrander Croll LMSW, CPSPublic Arts Committee
Issued by City of Urbandale on May 2021
Associated with Amy Ostrander Croll LMSW, CPS
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