Experience

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  Johnson controls

  May 1996 - Sept 2000

  Quality technician to quality manager for the utc prototype lab

  Created Physical Property Testing ManualsTraveled to other JCI to setup physical property testing labs (Mexico, Canada, Indiana, Maryland & Ohio)Managed salary and hourly employees

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  General motors

  Sept 2000 - Aug 2007

  Monitors and conducts regular meetings with Quality Problem Solvers. Facilitates the establishment of department goals with the Superintendent and Quality Operations Manager to support First Time Quality (FTQ) initiatives.Supports Quality Verification Stations process and problem resolution. Help to develop standardized work for verification station operators.Manages the Quality Verification Stations problem solving process and validates solutions.Generates the end of shift report for the plant staff. Show less Provide data collection/statistical monitoring of Quality processes Verification of corrective and preventive action (e.g. PRRs)Perform continuous improvement and corrective action audits (e.g. Layered & Internal audits)Develop and implement standardize work for the Quality personnelLead training efforts for new quality processes (e.g. 7 diamonds process) Monitor internal quality processes (e.g. data collection, Enhanced Inspection and PPM & PRR reports)Provide technical assistance for production areas (e.g. Red X projects) Show less

  • Process Control Manager - Flint Truck Assembly

    Jun 2004 - Aug 2007

  • Common Process Implementation Engineer / Quality Systems Engineer

    Sept 2000 - Jun 2004
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  Jackson hewitt tax service inc.

  Jan 2003 - Apr 2007

  Office manager
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  Douglas autotech

  Aug 2007 - Dec 2010

  Quality manager - directional controls for international vehicle industry

  Daily duties include full operational management of all aspects of quality assurance including supplier relations and quality process involvement.- Provide daily, weekly and monthly reports on internal and external quality issues to senior and executive management. - Responsible for establishing & maintaining TS16949 standards and improving the quality process throughout the organization.- Responsible for supervising a staff of eleven salary and union workers.- Interface with customers, suppliers, and all levels of management.- Audit existing and new TS procedures for compliance based on TS requirements and audit history.- Working with the supply chain management to ensure that we are providing the right resources to our supplier so they can provide a quality part.- Perform supplier quality audits on our top 5 suppliers for each quarter.- Responsible for supplier production readiness and the measurement of their supplier performance rating. Show less

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  Jackson hewitt tax service inc.

  Jan 2008 - Apr 2010

  Tax preparer

  Prepared Federal and state tax returns.

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  University of phoenix

  Apr 2009 - Apr 2014

  Online adjunct instructor - management

  • Successfully taught two Level 2 & 3 Management courses to adult learners seeking a Bachelor degree. • Maintain a classroom environment that promotes learning that gives every student the opportunity to learn. Motivated students to learn by utilizing a variety of instructional methods. • Developed a complete curriculum (syllabus & grading rubrics) with evaluation metrics that provided feedback to assess the skill level of my students.

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  General motors

  Dec 2010 - Jan 2023

  • Work with my suppliers to help with quality, capacity and timing of their parts.• Develop and execute lean manufacturing strategies using BIQS tools to ensure supplier product quality• Single Point Contact for Purchasing/Engineering/Suppliers for Switches• Lead of Quarterly Commodity Quality Meetings with Globe Suppliers to review emerging issues, warranty feedback and lessons learned.• Perform Supplier Audits and Assessments• Participate in weekly PDT & ECT meetings as the voice of Supplier Quality (Review process suppliers, quality status, new suppliers) Show less • Supervise a small group of employees involved in Test & Analysis. Work is generally of a technical nature with the ability to make decisions within the limits of quality standards and practices. • Responsible for the effective use of personnel (HPU), material, and equipment• Meets production cost schedule and maintains quality requirements• Complies with the terms of local and national labor agreements• Implements divisional and corporate policies• Implements safety and good housekeeping standards• Keeps management informed of developments as they occur Show less • Responsible for Diamond 4 (part to print verification, part quality) and Diamond 5 (process change verification/product interface and ergo issues) of the 7 Diamond problem solving process. • Verification of corrective and preventive action (e.g. PRRs)• Perform continuous improvement and corrective action audits (e.g. Layered & Internal audits)• Develop and maintain product quality standards for commodities/processes• Lead training efforts for new quality processes• Monitor internal quality processes (e.g. data collection, Enhanced Inspection and PPM & PRR reports)• Support APQP and supplier readiness• Support the PTR process, documenting any concerns.• Provide technical assistance for production areas (e.g. Red X projects) Show less

  • Sr. Supplier Quality Engineer – Electrical / BIQS Assessor & CT Lead for Switches and Cameras

    Apr 2019 - Jan 2023

  • Sr Supplier Quality Engineer / BIQS Auditor /CQA

    Jul 2016 - Apr 2019

  • Sr. Quality Reliability Engineer for 8 speed RWD Transmissions

    May 2015 - Jul 2016

  • GF6 Quality Group Leader for 6 Speed FWD Transmission Test & Analysis

    Nov 2012 - May 2015

  • Quality Launch Engineer at Orion Assembly - Sonic & Verano

    Dec 2010 - Nov 2012
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  Saft

  Jan 2023 - now

  Sr supplier quality engineer/ supervisor of incoming inspection and customer claims
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  Jackson hewitt tax service inc.

  Nov 2023 - now

  Tax preparer ii

  Prepare federal and state tax returns.

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  Tnt tax services

  Apr 2024 - now

  Business owner

  Conduct a thorough in-person or virtual interview with potential clients.Complete all related tax forms accordance to Federal and State taxProvide taxpayers with sufficient information and advice about their tax situation.Georgia State Notary