Experience

• 

  Ieee

  Jan 2008 - Dec 2012

  • Vice-Chair Gold AG Lebanon

    Jan 2011 - Dec 2012

  • Chair Gold AG Lebanon

    Jan 2008 - Dec 2010
• 

  Ericsson

  Dec 2012 - now

  - Manage a multinational team of engineers working on the daily operations of the network- Identify needed competence areas for different solutions implemented and Interview required candidates.- Budget management and Invoicing.- Exchange new ideas with different stakeholders to improve the work process, and make sure business is working as expected. Highlight and stress on the ways of working.- Coordinate closely with Support organization to solve problems raised by the team.- Make sure new requests received are in line with the overall solution.- Access policy on the nodes and apply Change Request approval process for any intervention- Manage 3PPs and make sure they are abiding by the service agreement.- Meet with planning team and marketing to gather the requirements and understand any new suggested solution.- Interfere were a deadlock is foreseen to smoothen the outcome and reach a faster working solution.- Actively monitoring the network to make sure problems are avoided or solved on time. Show less o Setup end to end integration plan for 3 sites of Asiacello SPOC with Asiacell for IP / Network infrastructure pointso SPOC with Asiacell for integration of Ericsson nodes with Asiacell and 3PP nodes.o Followed up on the SI team in order to deliver the installation of the Charging nodes, configuration and integration within CS and with Asiacell Huawei CORE (MSC/STP/HLR/SMSC/GGSN)o SPOC for troubleshooting issues faced while integrating with Huawei systems (MSC/STP/HLR/SMSC/GGSN)o Ensured server distribution and cable laying was according to standards. Show less

  • Customer Project Manager - Cloud Software and Services - PMO

    Oct 2022 - now

  • Senior Solution Architect - Digital Services - BSS

    Dec 2014 - Oct 2022

  • Operations and Maintenance Assurance Manager - Asiacell CBiO

    Sept 2013 - Dec 2015

  • Senior Integration Engineer, BSS

    Feb 2008 - Nov 2014

  • Integration Manager & SI Team Leader - Asiacell CBiO

    Dec 2012 - Aug 2013