Experience

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  Sportland

  Mar 2009 - Apr 2011

  Online sales executive

  Process daily orders and responsible for the sales and profits of the e-store.Provide exceptional customers service and resolve customer problems or complaints bydetermining optimal solutions.Keep close contact with suppliers and maintain adequate store supplies.Sales assistant at the shop.

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  Grupo inversion allebran s.l.

  May 2011 - May 2014

  Customer service supervisor

  Recruiting, training and motivating my staff.Doing regular stock-takes and ordering.Handling deliveries.Enforcing health and safety rules.Adhering to budgets, increasing profits and managing cashflow.

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  Pizzasi group - the authentic pizza solution

  Oct 2014 - now

  Operations manager

  - Logistics- Warehouse Management- Administration- Customer ServiceManaging logistic operations. Maintaining an up-to-date database to effectively manage stock level and delivery times.Regularly communicating with the production site, providers and final customers.Organizing import/export of the goods.Ensuring all new customers data is input into our account system.Sending monthly statements to all our customers.Taking payments from all our customers and making sure that we receive all transactions promptly.Resolving customers enquiries and complaints. Show less