
Timeline
About me
Associate Team Manager - Account Coordinator
Education

San diego state university-california state university
2009 - 2014Bachelor's degree journalism with emphasis in media studiesActivities and Societies: Involved with PRSSA (Public Relations Student Society of America)
Experience

Journeys
Jul 2011 - Aug 2013Sales associate• Greet customers • Sale shoes • Keep the store organized

Aztec shops ltd.
Aug 2013 - Aug 2014Food service associate• Greet the customers upon entering.• Making sure that the dining area was always clean and no utensils were missing.

Amn healthcare
Aug 2014 - Jul 2022• Exceeded 2021 monthly goal metrics achieving a 119% year in performance (60 confirmations, sending 440 files, and 400 upload).• Member of a 120-person team, “Diversity Champions”, dedicated to diversity, equity, and inclusion initiatives (company-wide).• Create “Diversity Champions’” monthly newsletters (24 total to-date), utilizing Canva, a graphic design platform and MS Office.• Manage “Diversity Champions” inter-team communications and attend monthly virtual meetings with a 5-person team via Teams.• Collaborating with 30+ clients daily, nationally (across multiple time-zones) and managing a total of 5-client based accounts.• Execute quarterly client-specific projects with 2 to 3 week-long project scopes, assisting clients with exclusive AMN jobfulfillment requests to fulfilling client orders (i.e., job postings), emphasized by strict deadlines and leadership communication.• Partner with Account Managers to assist with client needs Show less • Supported 2 teams (12 recruiters total), collaborating with both in-person and remote recruiters (across Florida and Connecticut).• Trained 4 administrative assistants in day-to-day operations: creating spreadsheets (via Excel), reports, and prospecting.• Facilitated and planned 20 events, coordinating weekly catering meetings, quarterly, and yearly events surrounding awards.• Collaborated directly with a team’s Director in various projects, from creating reports (via excel) to creating Canva-content.• Created email blasts. Show less
Account Coordinator
Sept 2017 - Jul 2022Administrative Assistant
Aug 2014 - Sept 2017

Aya healthcare
Aug 2022 - nowAssociate team manager - account coordinatorResponsibilities:• Develop and cultivate relationships with key members of the Account Coordinating and Account Management teams.• Demonstrate and effectively present knowledge and coordination experience within the industry• Create strategy for order fulfillment in order to maintain and grow their business which will include but not limited to weekly calls, reporting, marketing, and presenting to internal stakeholders • Identify and streamline with team members in order to grow their business • Build and maintain relationships with direct reports and management teams • Educate and train new and current team members about different service lines, internal operations, and software• Mediate challenges that can arise within the team dynamics and coordinate with other department leaders Show less
Licenses & Certifications
- View certificate

Practical html for marketing projects
LinkedinAug 2021 - View certificate

Learning graphic design: presentations
LinkedinAug 2020
Volunteer Experience
Intern
Issued by Democratic City Council on Sept 2012
Associated with Michelle JuarezProducer and Co-Host Volunteer
Issued by KCR College Radio on Jan 2014
Associated with Michelle Juarez
Languages
- enEnglish
- spSpanish
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