Experience

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  Bbg - building blocks group

  Jan 2011 - Sept 2014

  Mark

  Marketing-Communication for Real Estate projectsExp in ATL-BTL-Digital Marketing, Event-PromotionsGood in Print-OOH-Radio-Digital-EventsExp in Agency Coordination, Campaign ExecutionCollateral Development, Cost BenefitsMARCOM-Budgets, Monitoring

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  Reliance gems and jewels limited

  Nov 2014 - May 2021

  Store manager

  Handling team members and motivate employees and develop sales.Manager should accomplish day to day operations, especially customer service, daily targets , accounting and other finance activities, handling petty cash and make improvements as needed.Identify, evaluate and manage strategic risks and opportunities.Ensure to follow company policies and procedures.To increase overall business and focus in achieving targets and providing training for team members.Maintaining & establishing good relationships with customers.Must implement & follow new sales and marketing strategies. Show less

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  Lenskart.com

  Jun 2021 - now

  Store manager

  Responsible to guide new and old team member about new product launch, which lead to achieve the sales target of individuals, motivating and sharing feedback about their performance.Responsible to adhere the process like SOP laid by the company & ensure all counter team members follow the same.Responsible for conducting daily meetings with counter staff to discuss about business & counter operations.Responsible to keep daily cash & petty cash safely at counter & depositing daily the cash in Bank.Responsible for sending all daily reports of the counter to Area Manager and departments of corporate office as per the given schedule and protocols.Responsible & Accountable for all Order cancellations, discounts & refunds.Responsible to maintain and safeguard the assets and stocks of the company. Damage or loss of any product the concern sales person will be liable.Responsible for all kinds of coordination and communication between Counter team & Area Manager.Responsible to build and promote strong long-lasting customer relationship, parallelly handling customer issues and addressing the same to the Area Manager.Responsible to maintain the dcor of the counter always.Responsible to maintain the confidentiality of Company Business data, Internal Process & Procedures, Documents, Customer data & any other company internal business transaction.Responsible in attainting goals assigned by Reporting Manager.Roles and Responsibilities Show less