Milet Buitizon Lontac RND

Experience

• 

  Department of Sciene and Technology - Food and Nutrition Research Institute

  Jul 2003 - Dec 2003

  Anthropometric Researcher / Individual Dietary Researcher / Household Dietary Researcher
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  SQUARE TOP, INC. is the Commissary of Max’s Makati Group

  Apr 2004 - Aug 2010

  • Technical Specialist

    Jun 2008 - Aug 2010

  • Kitchen Supervisor

    Apr 2004 - May 2008
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  Hamad Medical Corporation

  Jun 2011 - Oct 2023

  Floor Service Overseer

  Training Officer (January 2023 – October 2023, 10 months)• Created training materials and conducted soft skills weekly training for 50 to 100 clinical, allied health, and support services staff to fulfill 100% compliance in continuous professional development program.Foodservice and food safety Inspector (2017-2023, 5.5 years)• Conducted and documented monthly food service and safety inspections in 11 hospitals, ensuring that requirements are met, and SLAs, policies, and SOPs are followed diligently, leading to consistent 90% and above monthly patient satisfaction.• Carried out food safety inspections ensuring delivery of safe foods in hospital kitchens and cafeterias/cafés in compliance to the MOPH Guidelines, and achieving zero incidents of food poisoning or infection.• Monitored and documented subcontractor catering partners monthly compliance to KPI and SLAs with hospitals leading to consistent JCI accreditations.• Coordinated, organized and implemented training system for the department, ensuring that standards are imparted to staff and achieving 100% monthly compliance to continuous professional development program.Floor Service Overseer (2011-2017, 6 years)• Achieved consistently 90% and above daily patient satisfaction by monitoring tray line meal services for 200 to 400 patients, checking the quality and quantity of food based on the diet of the patient and delivering on time food service, successful coordination with the Nursing and Dietetics on t h e dietary requirements of patients and food service arrangements as per the service level agreement.• 100% efficiency in pantry supplies and equipment.• 100% resolution and documentation of complaints and incident investigation.• Ensure compliance and discipline of more than 40 service staff.• 90% and above quarterly audit compliance in continuous development program through soft skill and vocational staff training.• 100% documentation of meal statistics Show less

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  Freelance

  Nov 2023 - Jan 2024

  Freelance
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  HCA Healthcare UK

  Jan 2024 - Feb 2024

  Catering Supervisor
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  NHS

  Mar 2024 - now

  Patient Catering Supervisor