Rabia S.

Experience

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  CIES Consultants

  Mar 2017 - Apr 2018

  Migration Support officer

  • Consulting students about various visas and course changes.• Applying visas (student visa extensions, TR, PR, Partner Visas, RSMS etc) for students/Clients on behalf of the Migration Agent.• Helping students in their degree assessment, Enrolling in NATTI and Professional year.• Preparing students for Job ready program and TRA assessment.• Organising various documents submitted by the clients/students and have constant follow ups regarding the same.• Managing multiple files per student and keeping track of what’s due for every client.• Receiving and managing payments for students/client visas.• Helping students in creating HAP Ids for visa purposes.• Generating and assisted in creating SOPs for students for visa purposes. Show less

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  Melbourne City College Australia

  Apr 2018 - Jan 2020

  Student Support Manager

  • Thoroughly re-assessed student submissions, attendance, course progression and certificate issuance for Audit/compliance purposes.• Managed feedback collected from the students about programs, resources, facilities, and trainers to gain insight on student satisfaction.• Translated the received feedbacks into actionable learnings to improve the student experience.• Educating students about various courses and services being offered at the college through PowerPoint presentations, thereby generating 95% student engagement and 35% increase in the course enrolment for fiscal year 2018-2019.• Planned orientations for students from various nationalities, to enrol them into course of their choices.• Lead the student services and admissions team to improve the results in the Data Quality Audit for the fiscal year 2018-2019.• Monitored the attendance and course progression for international students enrolled in our college.• Established rosters for the entire college ranging from students, trainers, and other staff members.• Organised placement drives for students.• Generated invoices on ZOHO and Xero for student fees and maintaining payment plans for the same.• Issuing certificates of completion, Statement of attainment, release/cancellation/suspension letters, and warning letters to students.• Effectively communicating with other colleges regarding classroom hire for their classes.• Coordinating and Collaborating with the offshore team for issuance of student COEs. Show less

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  VCAT

  Dec 2021 - Feb 2022

  Member Support Officer

  • Providing effective, confidential, and administrative support functions to the tribunal members.• Typing decisions and orders, proof-reading, formatting, and editing documents.• Maintaining records in accordance with the VCAT case/records management systems.• Communicated effectively with other Member support Officers and tribunal members to ensure efficient management and processing of tribunal decisions and orders.• Undertook and performed administrative tasks assigned by the member support coordinator Show less

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  Hays

  Mar 2022 - Aug 2022

  Project coordinator

  - Performed CV and Phone Screening on a daily basis for the clients.- Supported the wider A&D team with the delivery of projects as assigned. This includes activities such as: scheduling, creating project documentation, candidate communication and support, coordinating running orders, tracking spreadsheets.- Worked proactively with the Customer Engagement team to coordinate support for projects as required.- Handling Reference checks for candidate.- Maintaining and Managing diverse Client and Candidate databases.- Maintaining relationships with Clients and candidates.- Took ownership of team tracking and reporting tools including project pipeline trackers, outplacement tracking and other ongoing tracking activities.- Maintained lead and project tracking processes ensuring they are accurate and up to date. Show less

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  Michael Page

  Sept 2022 - Mar 2024

  Talent Acquisition Specialist

  • Conducting screenings, interviews, and assessments to evaluate candidate's qualifications, skills, and cultural fit.• Assisting with the on-boarding process for candidates, additionally following up with clients and candidates to ensure satisfaction and address any post-placement issues.• Facilitating salary negotiations and managing the offer process between clients and candidates.• Acting as the main point of contact for clients throughout the recruitment process.• Managing and resolving complex employee relations issues.• Performing client exit interviews for the company's database and supporting the retention strategy.• Ensuring compliance with relevant employment laws, regulations, and internal policies.• Monitoring and managing of all workforce safety screening- National Police Checks, Working with Children Checks.• Providing advice and guidance to relevant stakeholders, including hiring managers and other stake holders on workplace legislations and processes.• Working closely with the payroll team to ensure appropriate data is available and records are maintained to provide a seamless service.• Utilizing various sourcing methods to identify potential candidates, including job boards, social media, networking, and referrals. Show less

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  Securitas Australia

  Apr 2024 - Oct 2024

  Human Resources Officer

  • Advertise staff vacancies, assess applications, interview applicants, give selection tests, prepare reports and make recommendations to management about staff appointments.• Assist with the processing of leave applications and provide employees with the required supporting documentation. Including but not limited to Parental Leave, Long Services Leave, Annual Leave, Personal Leave and Leave without Pay.• Analyse the skills and qualities required for each job and develop job descriptions and duty statements.• Provide advice and information to management and employees on personnel policies and procedures, including equal opportunity, anti-discrimination programs.• Maintain relevant human resources records to ensure accuracy and availability of information.• Prepare and complete HR documentation, including but not limited to employment contracts, variation letters, employment letters, reference checks and income protection claim forms.• Provide confidential and high-quality administration support to all aspects of the employee life cycle including but not limited to recruitment & selection, learning and development, performance management, grievances, disciplinary action and change management.• Provide high-quality local employee services, including payroll, onboarding, offboarding, and performance management.• Served as a primary point of contact for employee inquiries and provided guidance on HR policies and procedures.• Contributed to the development of a positive and inclusive company culture. Show less

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  Timbertruss

  Nov 2024 - now

  Human Resources Officer