
Jennifer Kleppe
Office Manager

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About me
Manager, Fuel Operations | Commercial Aviation
Education

Texas A&M University
1996 - 1998Bachelor of Science Sociology
Experience

ChristianWorks for Children
Jan 2001 - Aug 2007Office Manager
Southwest Airlines
Dec 2007 - nowLead a Team of Fuel Supply Chain professionals responsible for all aspects of airport fuel operations and off-airport storage facilities, including executive leadership responsibilities at airline fuel consortia and the management of into-plane fuel providers.• Develop, drive and coach Team on strategies to effectively manage storage facilities, maintenance and operations (M&O) and into-plane service providers• Lead engagements with stakeholder Leaders in Ground Ops, NOC, Airport Affairs, Corporate Facilities, Legal, Environmental, and Finance• Provide strategic guidance on regular supplier reviews to monitor results, align incentives with performance goals, provides feedback and subjective evaluations, highlight strengths, solve problems, and increase value with each partnership Show less Lead a Team of Fuel Supply Chain professionals responsible for all aspects of fuel purchase, logistics and accounting of all fuel receipts and issues associated with airport inventories and pipeline movements• Provided thought leadership and guidance for the supply chain management of fuel to optimize total fuel supply chain costs and its financial impact to the Company• Formulated, implemented, and executed department strategies while identifying talent pipelines and building a strong bench• Determined, identified, and utilized a results-oriented approach to overall management and continuous improvement of both the respective Team and supplier performance• Focused on business process improvement utilizing industry and Company expertise to optimize Fuel Supply Chain Management resources Show less Mid continent - Jet Fuel Supply• Managed the scheduling and planning of fuel Supply Chain Management and operations and drove spend and market analysis to coordinate Supply Chain strategy development• Participated and advised in bids, negotiations, and contracts for fuel supply for multiple locations throughout Southwest’s network• Developed fuel supply chain strategy, long- range planning and decision- making processes and assisted in overall strategy development • Scheduled, forecasted, and managed fuel supply, including disruptions, for airport locations throughout Southwest's network • Developed and implemented monthly airport and pipeline nomination Show less
Manager, Fuel Operations
Nov 2022 - nowManager, Fuel Supply
Aug 2019 - Oct 2022Assistant Manager, Fuel Supply
Jan 2018 - Aug 2019Category Manager, Fuel Supply Chain Management
Oct 2016 - Dec 2017Category Specialist, Fuel Supply Chain Management
Dec 2015 - Sept 2016Senior Analyst, Fuel COE
Jan 2015 - Nov 2015Manager Fuel Accounting
Apr 2014 - Dec 2014Supervisor Fuel Inventory Auditing
Mar 2011 - Apr 2014Senior Fuel Inventory Auditor
Dec 2009 - Mar 2011Fuel Inventory Auditor
Dec 2007 - Dec 2009
Licenses & Certifications

ITIL® Foundation Certificate in IT Service Management
PEOPLECERT
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