Jitendra Kasotia

Experience

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  Allied Digital Services Ltd

  Sept 2007 - Jul 2008

  Customer Service Engineer

  Job Roles: Customer Service Engineer CBDT Project Income Tax Department, Udaipur. Responsibilities: Reporting Engineer (FMS Support to IBM).• Sourced vendors and provided on-site technical support on workstations and network hardware and software. Like lotus notes window server 2003 . KingFisher Airlines Job Role: IT Engineer , Jaipur & Udaipur• Responsible for Hardware and software system configuration, installation, repair and maintenance , PCs and printers. Saber Resvastion Ticket Software & ZEBRA Printer, Leased line modem (media) ,cisco router & firewall• Managed daily company operations and client accounts• Supervised staff of 15-20 computer and network technicians , on (24*7) Show less

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  RT Outsourcing Services Ltd

  Jul 2008 - Feb 2010

  Residence Engineer

  Network Engineer responsible for system configuration, communications, and installation of hardware, operating systems, and software applications.Residence Engineer in BSNL-Ericssion Project manage all Rajasthan CCN (CUSTOMER CARE NODE ) connectivityAdministratively support on cisco router &switch (7500,2600,2950 series)AMC support on HP product (Desktop, Laptop , Printer ,Server )

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  Digicomp Complete Solution Ltd

  Feb 2010 - now

  Service Engineer

  • Job Role: Sr. Service Engineer Responsibilities: • Sr. Services Engineer in DELL SERVICES CENTER, JAIPUR • Customer’s escalation Handling. • Diagnose Customer Product ( Laptop, Desktop , Dell Smart Phone) • Managing all day activity like part inward and outward and stock of customer product .• Maintain documents of work perform during the day • Responsible for deliver customer product and take feedback

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  K.D.K. SOFTWARES (I) PVT. LTD.

  Jan 2014 - now

  Technical Support Executive

  Technical support (Voice) to customer on Tax Base Software.Give support on all company software ( spectrum ,Zen-IT, Zen-TDS , Zen e-AIR , Zen Service Tax , Zen Project Report/CMA ,Zen From Manager VAT Product (RVAT,MVAT,UPVAT,WBVAT eXBace, office Stem, Zen I-TDS)all activity done remotely (Team Viewer )Installation and troubleshooting on MySQL and SQL Server Database & Restore, Backup and Recovery of data.Done Installation on Server and Client system ..

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  DreamSoft4U Private Limited

  Jun 2014 - now

  System Administrator

  Maintain & Deploy Network & Hardware device (Desktop,Printer, Switch, wifi & AP outdoorAccess Point ,Security system (CCTV, Access Systems) Maintain, monitor network server such as FTP Server , IIS Server ,SVN system- Tortoise SVN ,Mantis Bug Tracker , SQL Server , WatchGuard Firewall VPN , web filter , ISP Line

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  ITwindos

  Aug 2015 - now

  Self Employed