Helia Machado

Experience

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  Claire's

  Sept 2010 - Jan 2014

  Sales Assistant

  • Broad Retail skills, from 4 years working for the company (part-time position whilst attending my Foundation diploma year and during the length on my Fine art degree at university) Transferred branches due to University location• Providing High Quality Customer service: Assistive and Welcoming to the individual Customer, Product searches, Ear piercing, Persuasive advertising and Selling skills• Reliable and Precise Cash handling manners, assisting in cashing up, writing checks, filing refunds• Visual Merchandising, corresponding to planograms or freestyling to the aesthetics of the company • Stock taking, Sorting through deliveries• Multi-tasking and effectively performing under pressure during busy periods, whilst ensuring high quality results were delivered Show less

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  Creativity Works: Outdoor Events

  Sept 2014 - Dec 2014

  Project Management Intern

  • Marketing and Social Media updates• Project Planning and Management: For a catalogue of bi-weekly events in the Local Community (at Bell Square), Project planning for a Christmas party (Short Breaks’ organisation- Hounslow)• Art Workshop Leader and Assistant with children of different ages (Same Sky Lantern making)• Administration for Participative Arts: Writing reports, Data Input• Front of House: Providing high quality Customer service and to the General Public• Handling Enquiries from phone calls and e-mail• Curating an Arts Award exhibition: Planning event, Resourcing the Artists’ work • Publicising, Running Errands for resources and materials. Show less

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  Exclamation Vintage

  Sept 2014 - Sept 2014

  Photographer

  • Photographer, ensuring details are captured and aesthetically pleasing compositions• Guiding and Directing the Models • General photo-shoot assistance• Assisting Seller/Stylist in Marketing and Promotion• Advising and Recommending on further Stock, outlook of the Online Store and on • Expanding the brand.

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  THE ILLUSTRATION CUPBOARD LLP

  Dec 2014 - Mar 2015

  Assistant volunteer to the Gallery and Bookstore

  -Utilised customer service skills to engage a variety of clientele including high-end buyers-Often worked independently and multi-tasked a variety of duties to ensure successful store operation-Managing online orders, wrapping and posting parcels -Event promotion and event management

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  Candid Arts Trust

  Dec 2014 - Dec 2014

  Volunteer Assistant for Angel Christmas Fair

  • Assisting Artists with the set-up for their Exhibiting Space• Running Errands for supplies• Registering Artists, Managing bookings and Locating Artists to their spaces • Front of the House for the Open Evening• Making Transactions for Clients’ Purchases

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  Short Breaks

  Feb 2015 - Feb 2015

  Creative Project Assistant

  Temporary workshop assistant for the Short Breaks' programme. -Working with the children towards the Music Video and Animation Project. Project included: Stop motion animation, pixilation and green screen functions , personal VJ making. - Being involved and enthusiastic, creatively suggestive for ideas towards the project.- Assisting participants in their making and the workshop leader to host the activities.

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  Debenhams

  Feb 2015 - Dec 2017

  Senior Visual Merchandiser

  -Daily administrative duties, organise work planner and ensure email communication is managed in a timely manner-Consistently working within tight deadlines to ensure that the entire store looks stylish, modern and striking through the creation of window displays, presentation of all promotional material, and merchandising of departments to ensure maximized selling opportunities through excellent visual standards-Managing and training a small team of two and seasonal merchandising team of five-Manage deliveries of collateral for all shop divisions, events and ‘seasonal moves’ -Professional phone use for internal and external communications-Excellent customer service and assistance through developed product and brand knowledge-Researching at own time and keeping up to date with current and upcoming fashion and home trends-Modify resources under pressure to adapt to the store environment, maximising potential of the merchandised brands’ ‘CV’ Show less

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  Cass Art

  Feb 2018 - Jul 2020

  Merchandising Assistant

  -Daily administrative duties: managing the ecom and marketplaces stock availability through effective replenishment, maintaining a 95% or above availability especially around seasonal demand and promotions. --Working with the ecom warehouse team to maintain fluidity between stock intake and processing to maintain availability, handling any delivery and stock issues.-Liaising with over 50 live suppliers, running scheduled orders across suppliers list daily-Running Monday key reports: WSSI for the company and Ecom Availability weekly- reporting on out of stocks and any supplier issues-Communicating effectively and clearly between Merch team, Ecom warehouse and stock teams -Working with the Buying and Ecommerce team for new product uploads, updates to the two systems and in checking and advising on new promotional lines/ additions-Filing all discrepancies raised from Ecom and general Warehouse to suppliers and accounts team, investigating invoicing issues and rectifying our accounts-Processing of the damages’ forms for all stores, investigating and/or reporting problematic lines-Stock and overheads coordinating for the opening of new stores (and previous Christmas concession pop-ups) by maintaining the stock file and assisiting coordination of stock and fixtures from a large number of suppliers to meet the store intake frame and opening of store deadline. Show less

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  Intellectual Property Office UK

  Sept 2020 - now

  Trade Mark Examiner