Chelsea Norton

Experience

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  Projects Abroad

  Jan 2013 - Jul 2013

  Worked at Taricaya Ecological Reserve that protects 500ha of rainforest and develops different projects towards wildlife research and action for conservation. It consists of a team of local and foreign entrepreneurs, biologists, veterinarians and nature specialists living in the rainforest working on different projects within the Reserve. My duties includes: Maintenance and care for rescued animals and the conservation site. I helped improve team relationships by initiating and planning social events for workers and volunteers. I collaborated daily with other volunteers to accomplish daily activities, such as helping build equipment in the reserve, feeding the rescued animals, and conducting data research on wildlife. I also learned limited Spanish to successfully communicate with Peruvian workers and locals. I helped problem solve with the Monkey Release Program to enable their successful exit from human care. Show less Volunteered at a nonprofit children’s daycare that supervised children of ages 8 to 12 whose family were most often local factory workers that could not afford paid supervision of children.Includes: Assisting locals workers and other volunteers with organizing games and activities for children. On a daily basis I helped maintain safety protocol and cleanliness of the daycare facility. I augmented interpersonal skills by communicating with limited native language through my studies of Nepali. My house mom used to work in the Peace Corp teaching Nepali to the corp members and offered to teach me the basics. I also enriched my critical thinking, adaptation, and cross cultural competence skills by navigating cultural differences and unfamiliar environments. Show less

  • Volunteer

    Apr 2013 - Jul 2013

  • Volunteer

    Jan 2013 - Apr 2013
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  NA Trading and Technology

  Jul 2017 - Mar 2018

  Administrative Assistant

  I took initiative to research electronic paper files in order to learn more about my position in the company. I then utilized that knowledge to organize and optimize the accessibility of all my electronic and paper files by repurposing the existing materials. I also recovered and updated sales competition programs after organizing the files to boost team morale and exceed monthly sales goals. Additionally, I increased efficiency in order accuracy review and entry through expanding communication between the departments at my work. I also worked on certain project assignments given to me by managers and directed client calls and inquiries. Show less

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  St Joseph Worker Program

  Aug 2019 - Jul 2020

  St Joseph Worker

  11-month immersive social justice program to instill leadership, social justice, community, and spirituality.Engaged in comprehensive skill building and educational programs related to underprivileged communities, advocacy, and self-care. Coordinated with St Joseph Workers and program staff on Peace Prayer, fundraising events, and community-engaged learning opportunities.Served asylum seekers for a week at the US/Mexico border, engaging in intensive learning experiences, co-hosted presentation on current border situation and advised actions for support. Show less

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  Sarah's... an Oasis for Women. A ministry of the Srs. of St. Joseph of Carondelet, St. Paul Province

  Aug 2019 - Mar 2021

  Immigrant Services Case Worker

  Supported 32 culturally diverse women navigate daily life to reach ultimate goal to find housing Develop subject matter expertise around healthcare, employment, and housing systems while serving and assisting residents as they work towards independence Led and collaborated on very first educational asylee workshop presentation and adapted into webinar Develop diverse portfolio of trauma-informed care community-building activities and skill-building workshops related to art, meditation, mindfulness, and crafts. Work with CSJ Immigration Working Group and Asylum Network to further serve immigrants through advocacy, event support, and information sharing, participated in STAR-Lite Training for trauma informed care Show less

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  St. Joseph Center

  Oct 2020 - now

  Supported 25 homeless households by identifying barriers, finding solutions, and providing resource linkage to ultimately locate and stabilize housing Recognized need for caseload organizational tool and developed Excel spreadsheet to optimize necessary caseload information and task tracking; shared with and trained team for more efficient case managementCoordinated and assisted with set up of virtual training for new staffExpanded knowledge of homeless system and resources through outreach to local nonprofits and peersAttended problem solving, mental health, and addiction trainings to improve client rapport and support Identified gap in resources for undocumented clients and initiated partnership with International Institute of LA for accessible immigration lawyer referrals and consultations Show less

  • Problem Solving Program Manager

    Sept 2024 - now

  • Problem Solving Coordinator

    Apr 2022 - Sept 2024

  • Homeless Services Case Manager

    Oct 2020 - Apr 2022