Karim Soliman

Experience

• 

  San Giovanni Company.

  Jun 2002 - Jan 2005

  Waiter

  Take orders from patrons for food or beverages. Present menus to patrons and answer questions about menu items, making recommendations upon request.Write customers food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. Collect payments from customers. Explain how various menu items are prepared, describing ingredients and cooking methods. Prepare hot, cold, and mixed drinks for customers, and chill bottles of wine. Prepare checks that itemize and total meal costs and sales taxes.Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.Describe and recommend wines to customers.Inform customers of daily specials.Escort customers to their tables.Prepare tables for meals, including setting up items such as linens, silverware, and glassware. Show less

• 

  San Giovanni Company.

  Mar 2007 - Jan 2009

  Head waiter

  Duties and ResponsibilitiesTaking responsibility for the business performance of the restaurantsAnalyzing and planning restaurant sales levels and profitability.Organizing marketing activities, such as promotional events and discount schemes.Preparing reports at the end of the shift/week, including staff control, food control and sales.Creating and executing plans for department sales, profit and staff development.Setting budgets and/or agreeing them with senior management.Planning and coordinating menus.Handling Customers queries and complaintsMaking improvements to the running of the business.Promote guest satisfaction for steady repeat business.Purchase / Control inventory with attention to budget guidelines.Ensure that the restaurant operates efficiently and effectively within the company’s fiscal and operational guidelines.Ensure adherence to all local, state and federal laws and regulations.Ensure all safety and security systems and procedures are followed to ensure health and safety of the employees and guests.Ensure monthly safety meetings are conducted and recommendations are acted upon as appropriate.Ensure secure, safe handling and transportation of funds.Ensure that all menus items are made according to recipe and presented in a Famous manner.Utilized food production and inventory tools available to support these responsibilities.Maintain a working knowledge of all recipes, products and production procedures.Respond to guest comments and criticism in a constructive and positive manner.Demonstrate high ethical standards at all times, adhering to standards laid out in the Company’s Code of Ethics Policy.Provide training and recognition to employees at all levels and maintain team- oriented environment.; El Salamlek Palace Hotel & CasinoFive Stars De luxAlexandria, Egypt Show less

• 

  Hilton Alexandria

  Feb 2009 - Nov 2009

  Asst.Restaurant Manager.

  Check with customers to ensure that they are enjoying their meals and take action to correct any problems.Check customers’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.Provide guests with information about local areas, including giving directions.Escort customers to their tables.Ensure the quality levels of Service.Ensure guest satisfaction.Sufficient stocks of all equipment & linens to ensure the requirements are met.Pre- Service works are carried out appropriately.Hygiene, Grooming & appearance standard of the service staff are observed.Reports directly to the Restaurant Manager.Outlet cleaning inspection.Making duty roaster schedule for service crew and ensure that they do their job properly.Ensure that the Food & beverages availability. Show less

• 

  Partner Hotels Company

  Jan 2010 - Dec 2010

  Restaurant Manager.

  Partner Royal Alexandria Hotel Four Star.Partner Htop Boat Sohag Five Star De Lux.

• 

  Global Emirates Services CO.LLC

  Jan 2012 - May 2016

  Al Dhafra Air Base ( American Air Force Base )Duties And Responsibilities:- Ensure the cleanliness of the kitchen, it's equipment and surroundings.- Ensure the security of the kitchen, associated stores and surroundings.- Ensure the food hygiene and health and safety regulation are adhered at all times.- Ensure the health and safety at work act as defined by the company is observed within the kitchen and report any accidents in the kitchen or complaints regarding staff welfare.- Ensure that no food removed from the premises.- Planning menus in consultation with chefs and ordering supplies as required.- Prepare menus and food within the guidelines issued.- the supervision of staff and allocation of duties. Show less

  • Asst Location Manager.

    Oct 2015 - May 2016

  • Catering Supervisor.

    Jan 2012 - Oct 2015
• 

  ADNH Catering

  Dec 2019 - Oct 2024

  Assistant Manager