Pavan Jahagirdar

Experience

• 

  HirePro

  Sept 2017 - Jan 2018

  HR Consultant
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  Human IT Solution

  Jan 2018 - Dec 2018

  Technical Support Engineer
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  HP

  Jan 2019 - now

  I am working as a part of the customer service operations support team. Primarily I work on management reporting for sales and customer support activities for APAC region.  Prepare daily, weekly, monthly and ad-hoc excel reports by pulling/collecting data from different sources related to sales, customers’ ratings, performance of customer support unit and employees Partner closely with different stakeholders to understand their needs and requirements and coordinate with different teams for gathering relevant information and data points Co-ordinate with research and quality team for all data and reporting requirements Prepare ad-hoc reports for management and stakeholder for various meetings Guide and mentor junior team members for all process-related trainings and requirements Maintain employee data related to their attendance and leaves  Attend monthly status calls Show less

  • Reporting Analyst

    Aug 2021 - now

  • RTTA

    Dec 2019 - Jul 2021

  • Technical Support Engineer

    Jan 2019 - Dec 2019