Danny Chan

Experience

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  Allson Genesis Hotel

  Apr 1999 - Jun 2000

  EDP Officer, Night Auditor

  Report to General Manager and Head of Department – Account ManagerSupervised the Night Audit teamResponsible for the updating of Front Office System.To ensure compliance of Year 2000.Implemented Allson Genesis Policies & Procedures and streamlined process.

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  Mandarin Oriental Kuala Lumpur

  Jun 2000 - Oct 2007

  Senior Assistant IT&T Manager

  Reports directly to Department Head – IT&T ManagerOverseeing the IT daily operations day to day basis.To ensure all hotel system's is running smoothly.

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  Hilton Worldwide Group

  Mar 2009 - Sept 2015

  Completion Date – March 2008 (Upgrade Sophos Antivirus Software) - Upgraded Sophos Antivirus from version 6.5 to Version7.3.2 - To enhance the EM Library & Enterprise Console. - Upgrading Ver.7.3.2 will give you the ability to assess and control endpoint Windows computer, ensuring that unmanaged, managed and Hole’s computers on the network are healthy and protected.Completion Date – June 2008 (Setup new revenue center Micros POS) - Implementation, installation additional Micros revenue center for Boutique outlet. - Boutique revenue center is to drive more volume of sales via the Hotel’s in room TV merchandise. - Increase customer service satisfaction, the boutique is to provide convenience and hassle free for Hotel’s guest.Migration Hotel PMS from Fildelio to OnQ PM - August 2009 Successfully migrated with Hilton OnQ Team from Fidelio System to OnQ PMS. Show less India Task Force - March – April 2009IT task force for India Hilton Corporate Office.Pre Opening - 2 new Hilton’s properties in New Delhi Janakpuri and Hilton Garden Inn New Delhi/Saket.Overseeing India Corporate office IT department, make sure daily backup and servers is running smoothly. Coordinate with India Corporate Project Team on 2 new Hilton’s project.Guided and assisted the new IT Manager in Janakpuri and Saket on Hilton Information Security Policies and guideline.Follow up and monitoring closely on both projects to make sure the progress is effectively on the set targeted date. Show less

  • IT Manager

    Oct 2007 - Sept 2015

  • Assistant IT Manager

    Oct 2007 - Jan 2010

  • Assistant IT Manager

    Mar 2009 - Apr 2009
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  DoubleTree by Hilton Kuala Lumpur

  Jan 2010 - Sept 2015

  IT Manager

  Achievement - Setup Pre-Opening Office, Dec 2009 - July 2010.Pre-Opening of the First Hotel DoubleTree by Hilton Kuala Lumpur in South East Asia. (5th Aug 2010)Manage and maintain servers, interfaces and to ensure 24hours system availability.Implement and enforce the Computer Policy and software licensing, continue to explore and evaluate opportunity for IT improvement and automation.Responsible for the production of technical documents, such as the operation manual, network manual, system configuration and operations procedures.System implementation, project and IT budget planning Show less

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  The St. Regis Kuala Lumpur

  Sept 2015 - Oct 2016

  IT Manager

  Pre-Opening Team for The St. Regis Kuala LumpurDirect report to General Manager

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  Ri-Yaz Hotels & Resorts

  Oct 2016 - Oct 2017

  Corporate Director of IT

  Create Hotels & Resorts IT Standardization and Policy & Procedure.Overseeing Hotels & Resorts;Altara Suites Managed by Ri-Yaz - Da Nang, VietnamDash Hotel Seminyak, BaliDash Box Hotel Cyberjaya, MalaysiaDash Resort Langkawi, Malaysia (Pre Opening Project)Tan'Yaa Hotel Cyberjaya, MalaysiaThe Pure Hotel Sungai Petani, Malaysia

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  Ri-Yaz Assets Sdn Bhd (Ri-Yaz Group)

  Oct 2016 - Jan 2019

  Group Director of IT

  Overseeing Ri-Yaz Group IT- Ri-Yaz Hotels & Resorts- Ri-Yaz Global Food Brands (Galito's)- Ri-Yaz Development- Ri-Yaz Higher Learning (Ri-Yaz College)

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  Mandarin Oriental Singapore

  Apr 2019 - Jul 2022

  Director of Information Technology & Telecommunication

  Direct report to Hotel Manager.Overseeing IT&TMandarin Oriental Singapore.

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  Pan Pacific Singapore

  Aug 2022 - Jul 2023

  Director Of Information Technology

  Overseeing IT DepartmentHandling hotel guess room renovation & projects.

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  SK Jewellery Group Limited

  Nov 2023 - Aug 2024

  Head of IT

  Direct report Group CEOResponsible for the overall strategic planning, organizing, and execution of all IT and security function and information infrastructure. Overseeing and directing all IT operation to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions.

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  IT Singapore CDL Cluster

  Aug 2024 - now

  Multi-Property IT Manager, IT Singapore CDL Cluster

  Oversee and direct the implementation, maintenance and support of Information Technolgy System across JW Marriott South Beach Singapore, The St. Regis Singapore & The Singapore EDITION hotels.Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leader for owner relations and negotiations on IT matters.