
Katrina Armstrong
Business Development Officer

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About me
Creative Problem-Solving | Business Transformation | Generalist with Expertise in Safety and Efficiency
Education

Yoobee School of Design
2013 - 2013Diploma of Computer Graphic Design Graphic Design
University of Otago
2004 - 2008Bachelor of Commerce (BCom) and Bachelor of Science (BSc) Marketing and Psychology
Experience

Syro services
Jan 2012 - Apr 2012Business Development Officer
Hays
Jun 2012 - Mar 2013Compliance Coordinator
YOOBEE School of Design
Apr 2013 - Dec 2013Graphic Design Studies
Tech 5
Sept 2013 - Dec 2016- Developed, implemented, and supported health and safety systems and processes for B2B labor hire.- Supported migrant workforce and assisted with immigration processes.
Safety & Communications Consultant
Sept 2014 - Dec 2016Office Coordinator
Sept 2013 - Sept 2014

Ryman Healthcare
Jan 2017 - now- Formal secondment after working on COVID-response for 18m+. Overseeing the on-going response to the COVID pandemic.- Utilising emergency response procedures to coordinate information, prioritise efforts and maintain risk-management protocols.- Delivering creative problem-solving including drive-through vaccination centres for staff and families.- Prolonged pressure and diverse challenges, working with evolving information, logistical barriers and high-stakes protecting vulnerable residents and essential healthcare workforce. Show less - Updated processes for construction handovers to improve client experience and ensure quality and efficiency expectations were met.- Redesigned village signage solutions for wayfinding and traffic safety, negotiated with suppliers, and project managed on-site works.- Managed all aspects of fire scheme compliance with FENZ, fire engineers, and village teams, including evacuation planning, training and drills, and understanding of legislation, regulation, engineering reports, and fire safety building systems.- Facilitated design reviews, which involved interpreting construction plans, running site visits with the executive team, learning BIM360 software, and achieving safety-in-design compliance. Show less - Developed and updated health, safety, and wellbeing systems in diverse workplaces - retirement villages, construction sites, and offices in New Zealand and VIC, Australia.- H&S Advisor in a workplace fatality investigation - coordinated team response, legal, consultant, and WorkSafe requirements in a high-pressure situation.- Planned and coordinated a national safety expo for 200+ leaders.- Supported the configuration, rollout, and training for new H&S software systems.- Responsible for WorkSafe notifications, policy writing, risk assessments, investigations, delivering training, conducting audits, managing injury claims, and return-to-work processes. Show less
Head of Transformation - Operations
Oct 2024 - nowBusiness Improvement Manager
Sept 2022 - Oct 2024Programme Manager - COVID Preparedness
Jan 2022 - Sept 2022Operations Project Manager
May 2021 - Jan 2022Property Interface Manager
Aug 2019 - May 2021Property Interface Advisor
Aug 2018 - Jul 2019Health and Safety Advisor
Jan 2017 - Aug 2018
Licenses & Certifications
- View certificate

Global AI Bootcamp 2025 - New Zealand - Christchurch - Attendee
Global AI CommunityMar 2025
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