Lane Burris

Experience

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  Capital Group

  May 2018 - Jul 2021

  Developing features and maintaining applications for Call Service Representatives (CSRs) through full stack .NET implementation, while utilizing a third-party vendor database to obtain the data of customers through the usage of view calls.KEY ACCOMPLISHMENTSHelped with the creation of a "Death Process" feature for an application the CSRs use on a daily basis.Implemented view calls to obtain a customer's ID in order to retrieve the information of which group plan to delete the participant from.Connected a .NET adapter to an application to implement needed methods to unlock and lock checks when distributing them among specified queues.Utilized Apache Kafka for data streaming and UI integration.Created a Restful Web API for purposes of resetting a company user's password, which implemented Swagger's user interface for easy testing, while calling the API endpoints within a ASP .NET Core client, utilizing Window's Authentication from the user's system log on for credential verification. Show less

  • Solutions Engineer II

    Oct 2020 - Jul 2021

  • Solutions Engineer

    May 2018 - Oct 2020
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  STRAND

  Jul 2021 - Aug 2022

  Software Developer

  KEY ACCOMPLISHMENTS:* Given top-down ownership of a single-family and commercial property inspection application, where 100+ inspectors and survey crew chiefs would interact and submit jobs to Strand's systems* Weekly feedback calls from users to identify pain points and areas of improvement for future development* Gathered requirements from stakeholders and negotiated to solidify needs versus wants, and feature prioritization.* Created detailed epics, features, and user stories with a customer-drive focus within Azure DevOps backlog* Utilized A/B testing when identifying effective and user-friendly release candidates* Independently troubleshoot cause of bugs and errors users faced during release cycle Show less

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  Crescent Bank

  Aug 2022 - now

  UX/UI Designer

  KEY ACCOMPLISHMENTS* Championing UX Research, Design, and UI as the only designer in the company and shedding light on the need for this role.SmartCom Redesign* Communicated between business stakeholders, users, and developers during meetings to provide a concise and united picture of requirements gathered* Built out a new dashboard redesign containing a user-centric approach by utilizing primary and secondary User Research obtained* Presented User Research findings and dashboard redesign wireframes to Senior VPs, engineers, and stakeholders to negotiate and gain buy-in for redesign initiative* Captained backlog creation to clearly communicate user's needs that were identified through preliminary User Research Show less