Krishnakumar B

Experience

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  Popular Vehicles & Services Ltd

  May 2003 - Dec 2003

  Sales Executive

  • Directed the reconditioning of trade-in vehicles for resale, and assisted with new car sales. • Created innovative promotional marketing strategies and placed advertising featuring used car inventory.• Identified new customers, gave details/quote on thevehicles and organized test drives for prospective clients • Hired, trained, supervised and mentored 5 sales people; motivated staff to meet/exceed established sales goals and objectives by developing effective sales incentives. • Gave final approval on all sales, trade-ins, financing and credit arrangements. • Monitored and reported sales volume, financial and business transactions. • Ensured employees provided highest standards of customer satisfaction and quality service at all times. Show less

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  IDBI Bank

  Jan 2004 - Dec 2004

  Sales Executive - Personal Loan Division

  • Generated data base of prospective clients for promoting personal loan products to specific target groups.• Made use of the resources of the Bank and its Branch network and its various products to be a wholesome service provider to the client.• Made Conscious sourcing of Business to ensure desired quality of Portfolio.• Ensured distribution, penetration & reach to enhance existing client relationship with a focus on market share.• Maintained internal communication with Credit and Operation divisions to ensure smooth transactions Show less

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  Sundaram Industries Limited

  Jun 2005 - Feb 2006

  Sales Executive

  • Ensured employees provided highest standards of customer satisfaction and quality service at all times.• Played a key role in procuring tyres from the local market for retreading process.• Identified customer needs and requirements and provided best service.• Developing and appointing new partners to expand products reach in the market.• Successful in assisting & devising market strategies to promote our product & increase sales

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  Reliance Life Insurance Limited

  Feb 2006 - Jul 2008

  Senior Sales Manager (Agency)

  • Recruited, trained and supervised marketing team of 60 Financial Advisors • Interacted with High Net-Worth Individuals and Corporate Channels to ensure a preferred partner status and a addressing all investment related opportunities with them.• Heading the retail distribution channel through a strong network of Independent Financial Advisors and developing alternate channels of distribution.• Trained the newly recruited Financial Advisors on all aspects of insurance and financial service sales and service in the classroom, in one–on–one sessions, and in client meetings. • Assisted clients by providing information on various insurance policies to promote sales. Show less

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  Kotak Life Insurance Company

  Aug 2008 - Feb 2010

  Deputy Manager –Sales Alternate

  • Advised Financialheads to plan advertising strategy and to promote insurance products.• Conferred with potential customers on various product offerings and advised customers on investment. • Planned staffing, training, and performance evaluations to develop and control sales and service programs. • Represented company at corporate meetings to promote financial and Tax solution products. • Resolved customer complaints regarding sales and service. • Reviewed operational records of Operations team for primary Underwriting and to determine feasibility• Provided Product & process training on savings, Investments, Insurance, wealth creation, retirement and closing the sales calls by fruitful portfolio management of clients.• Tracked competitor activities and providing valuable inputs and new features addition for fine tuning the selling and the marketing strategies.• Generated more business & revenue for the company by doing marketing such as business presentation in offices & schools, canopy activity, service to sales. Show less

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  DhanLakshmi Bank Ltd

  Mar 2010 - Dec 2010

  Relationship Manager (Investments)

  • Developed and nurtured clients having minimal wallet share with the bank to top band clients through persistent follow-up and excellent customer service.• Catered to the sales and service needs of customers with focus on continuous acquisition of new-to-bank relations.• Effectively managed client relationship and acquisition of clients through judicious balancing of portfolios to reduce the risk and maximize returns.• Achieved a higher wallet share of the customers by cross-selling a wide range of investment products like Mutual Funds, Insurance, Structured and Fixed Income Products.• Serviced the Existing portfolio of the High Net Worth clients and enhancing their overall relationship with the bank, including Investment Advisory and Wealth Management.• Managed service queries for inbound clients with regards to their banking and investment requirement and provided customized professional financial advisory services to individuals and businesses• Marketed comprehensive range of financial products and advisory services to potential clients. Show less

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  Ing Vysya Bank is now Kotak Mahindra Bank

  Apr 2011 - May 2012

  Relationship Manager

  • As Relationship Manager responsible for acquiring new Business Banking relationships for the bank based on the current account, trade and foreign exchange and business lending proposition.• Advisory Management: Advised the client on all types of products especially Debt, Fixed Income Securities, Bonds, Direct Equity & Insurance according to the time horizon and risk profile of the client.• Relationship Management: Managed Investment of HNI Clients by assessing the risk profile of the client, preparing a portfolio based on the client’s objective and advising them based on the current market scenario on a time to time basis. • Branch Operations: Provided best services, timely solutions to client’s query &banking needs. Adhered with all compliance parameters for improving audit score.• Business Banking: Managed business banking which included Overdraft Limit, Cash Credit Limit& opening of Current Account. Show less

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  Kotak Securities

  May 2012 - Jan 2015

  Branch Manager

  • Providing strategic leadership and Financial Services managing branch centered Assets of Kotak Securities. • Maintaining complete autonomous decision in making authority within the areas of strategic planning, new business development, sales and marketing, finance, operations, human resources, legal compliance, Information Technology and P & L performance functions for the branch. • Managing Kotak securitiesLtd; Customer Relationships, acquisition of new client relationships, retaining and adding profitable relationships for growth and development meeting revenue targets for Investments business, achieving high levels of service standards and maximizing client satisfaction. • Responsible for developing a marketing strategy, online presence and user experience for Kotak securities. • Building relationship with New and Existing Clients and interacting with the dealing team for servicing the existing clients and developing the new channels for client acquisition. Show less

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  Kotak Mahindra Bank

  Jan 2015 - May 2017

  Branch Sales Manager

  • As Branch sales Manager responsible for acquiring new Business Banking relationships for the bank based on the Savings account, current account, and business lending proposition.• Building relationships with the existing client interacting with the Acquisition team for servicing the existing clients and developing new strategies for client acquisition.• Conducting various Marketing Activities for generating leads & creating a client base for business needs.• Hiring & Training of Acquisition Managers to meet/exceed established sales goals and objectives of SOP.• Providing Product & process training on savings, Investments, Insurance, wealth creation, retirement and closing the sales calls. Show less

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  Reliance Securities Ltd

  Jun 2017 - Aug 2019

  Regional Product Manager

  • Customer Relationships, acquisition of new client relationships, retaining and adding profitable relationships for growth and development.• Meeting revenue targets for Broking business, achieving high levels of service standards, and maximizing client satisfaction.• Providing Equity Product & process training to new relationship Managers to meet the sales goals and objectives of KPI, Investments & closure of sales calls. • Managing the dealing team for servicing the clients as well as providing the best services, timely solutions to the client’s query & broking needs. Adhering with all compliance parameters for improving the business. Show less

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  Cholamandalam Securities Ltd.

  Aug 2019 - now

  PCG Branch Manager

  • Shouldered the responsibility of delivering business targets as Senior overseeing the Securities business of the Branch.• Use financial acumen and investment expertise to review a client's personal data, align clients need through superior service, seamlessly align service delivery for the enhanced experience; thereby helping the client to reach his short term and long term investment goals • Focus on business development across liabilities, assets & fees to sustain and achieve growth in relationship value, revenues & improved client stickiness. Achievement of product-wise targets • Generation of fee income from products like ULIPs, mutual funds, PMS, working capital, home loans, etc. Formulate outbound & inbound sales plan to acquire new HNI customers for increasing the customer base of the portfolio • Conduct risk profiling of all mapped clients for better advisory on investment needs. Ensuring client contractibility at all times through updation of the latest contact details in all necessary systems.• Accountable for achieving monthly & annual sales targets for the branch, as agreed. Ensure proper implementation & execution of relationship management & retail trade advisory strategies. Ensure proper sales spread between products. Aim to increase New customers with increased penetration of existing customers to deepen the wallet share.• The monitoring of progress towards achieving targets is done on a weekly basis. Agree on targets and take accountability for the overall achievement of product portfolio performance objectives for the branch in terms of Customer Experience, Sales Growth & Income Contribution, Costs performance, Employee Satisfaction, Risk and rigor management.• Build and develop a high performing team through embedding performance development and coaching. Ensure coaching and feedback in order to achieve their maximum potential. Make reward decisions within set guidelines Show less