Rajesh Gaur

Rajesh Gaur

Project manager team lead

Followers of Rajesh Gaur1000 followers
location of Rajesh GaurNew Delhi, Delhi, India

Connect with Rajesh Gaur to Send Message

Connect

Connect with Rajesh Gaur to Send Message

Connect
  • Timeline

  • Skills

    Itil
    Service delivery
    Transition management
    Vendor management
    It service management
    Team management
    Outsourcing
    Bpo
    Call center
    Kpo
    Incident management
    Attrition
    Process excellence
    Offshoring
    Process management
    Pre sales
    Talent acquisition
  • About me

     Professional with close to 11+ years of experience in Project Management, Operations Management and Performance Management.  Currently working with SoftwareONE, as a Service Incubation Leader – Transition.  Have been onsite to 15 European countries to perform end to end transition work.  Well versed in managing, motivating and leading teams for running successful business process operations with proven ability of achieving Service Delivery / Process Targets.  A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas.  Proficient at maintaining cordial relationship with customers, ensuring quality and service norms, thereby achieving customer satisfaction and business retention.  Skilled communicator with excellent people management, relationship management, leadership, interpersonal and analytical skills.  Recognized for presentation skills, analytic skills and communication skills with people at all levels.  Hands on experience in process transitioning.

  • Education

    • Institute of Management Technology, Ghaziabad

      2014 - 2016
      Master's degree mba
  • Experience

    • VCustomer

      Aug 2006 - Oct 2010
      Project manager team lead
    • HP

      Oct 2010 - Feb 2013
      Project consultant

      approving changes, submitting changes for security projects. running cab meetings,

    • Computer Science Coorporation India Private Limited

      Feb 2013 - Mar 2015
      Change manager
    • Goatpath by softwareone

      Mar 2015 - now
      Transition manager (western europe)

      transition management, cloud financial management

    • SoftwareOne Sweden

      Apr 2015 - Dec 2020
      Transition manager (western europe) - pyracloud

      softwareone (swon) is a leading global provider of end-to-end software and cloud technology solutions, headquartered in switzerland. with capabilities across the entire value chain, it helps companies design and implement their technology strategy, buy the right software and cloud solutions at the right price, and manage and optimize their software estate. its offerings are connected by pyracloud, softwareone’s proprietary digital platform, that provides customers with data-driven, actionable intelligence. with around 5,400 employees and sales and service delivery capabilities in 90 countries, softwareone provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. softwareone’s shares (swo) are listed on six swiss exchangesoftwareone's footprint in emea spans across 27 countries. as the regional leader for emea (wester europe), i am the business owner for pyracloud; softwareone's very own saas platform that assists organizations to implement a comprehensive spend and lifecycle management practice for their software & cloud investments.i am required to travel frequently across the region to engage in pre-sales and sales activities and drive the sales motion towards closure. i am also often invited to deliver keynotes at conferences across the world.pyracloud is softwareone’s proprietary intellectual property and therefore has a vital role in the company’s growth strategy. key achievements include:• 100% year-on-year growth in gross profit• most engaged platform user globally• 10 x increase in number platform subscribers year-on-year show less

    • SoftwareOne

      Dec 2020 - now
      Project manager

      key achievements include:• 100% year-on-year growth in gross profit• most engaged platform user globally• 10 x increase in the number of platform subscribers year-on-year

  • Licenses & Certifications

    • ITIL Expert

      OGC
      Dec 2013
    • ITIL Intermediate - RCV

      OGC
      Sept 2013
    • ITIL Intermediate - PPO

      OGC
      Aug 2013
    • ITIL - Foundation

      OGC
      May 2011
    • CCNA

      Cisco
      Jun 2010
    • What Is Scrum?

      LinkedIn
      Jan 2024
    • FinOps

      FinOps Foundation
      Aug 2021
    • FOCP: FinOps Certified Practitioner

      The Linux Foundation
      Mar 2021
    • PRINCE2® 2017 Practitioner

      PRINCE2® INDONESIA
      Mar 2021
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Feb 2024
    • FinOps

      FinOps Foundation
      Aug 2021