Mohit Singh Aswal

Experience

• 

  Teleperformance

  Dec 2019 - Jul 2021

  Senior Customer Service Executive

  - Passionate about providing excellent customer service and creating positive experiences.Skilled in creating and managing customer databases using various tools and platforms.Experienced in training new team members and collaborating with different departments.- Handled customer inquiries, answered questions, and resolved problems in a timely manner.Executed company policies, procedures, and safety standards.Created a new customer database by entering customer information into a database.Worked with departments across the company, including marketing and people management, in developing new ideas and initiatives.Offered strong customer service skills, keeping customers satisfied. Show less

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  TrueBlue Inc.

  Aug 2021 - now

  Recruiter

  - Passionate about connecting top talent with exciting opportunities.Proficient in leveraging Applicant Tracking Systems (ATS’s) for efficient candidate management.- Successfully recruited job applicants with experience in the U.S. and Canada.Specialized in entry-level hiring for non-tech roles (sales, partnerships, marketing, customer service, etc.).- Solid knowledge of sourcing techniques:Utilize platforms like Naukri, LinkedIn, and perform Boolean searches.Source applicants through social media channels (e.g., LinkedIn, Indeed, Affinix).- Craft tailored talent acquisition strategies based on client requirements.Ensure timely and high-quality pipeline generation.- Screen and shortlist resume via various job portals, internal references, and headhunting.Proficient in advertising vacancies and hiring through campus recruitment. Show less