Anusha Annagiri

Experience

• 

  DigiAdd Technologies

  Jun 2018 - Jun 2018

  Intern
• 

  FINTELLIX

  Jul 2019 - now

  Worked on a customer support banking application utilized at the contact center by agents to assist and resolve customer queries. The application facilitates call tracking, incident updates, and categorizes customer interactions.Roles and responsibilities:• Developed interactive UI screens and widgets on the Omni channel platform using HTML5, CSS, and ES6 based on Invision/Figma designs.• Created microservices using ASP.Net, ensuring seamless integration with product services and UI for enhanced user experience.• Collaborated closely with testers to identify and resolve bugs, maintaining code quality and optimization.• Worked with Business analysts to analyze requirements, formulating work packets, and documenting detailed acceptance criteria.• Reviewed merge requests, ensuring code quality and optimization.• As a release manager, tracked team’s work items for ongoing sprints/releases, managing continuous integration and deployments for testing readiness.• Organized Sprint ceremonies, including Grooming, Planning, Sprint end Demo, and Retrospective meetings.• Trained new team members to expedite their onboarding and development journey on the project.• Monitored and provided support for PROD issues faced by Customer Support agents.• Currently leading the project migration into Salesforce, overseeing the seamless transition and integration of systems Show less Worked on a support side software designed for agents at bank branches to handle customer transactions which interacts with Bancs, providing information and facilitating customer transactions. Roles and responsibilities:• Developing new transaction screens using HTML, CSS, and XML.• Built Workflows by integrating Transaction screens with APIs.• Refactored and enhanced existing transactions based on requirements.• Built and deployed work items to server.• Refactored SQL stored procedures to meet Database requirements.• Monitored and provided real time support for issues. Show less

  • Full-stack Developer

    Oct 2022 - now

  • Frontend Developer

    Aug 2021 - Sept 2022

  • Consultant

    Apr 2020 - Jul 2021

  • Associate Consultant

    Jul 2019 - Mar 2020