Joyce Ruben Boadita

Experience

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  Policybazaar.com

  Nov 2018 - Oct 2019

  Associate Sales Consultant

  Investments, Savings Sales and Service -Met with existing customers and prospects to discuss business needs and recommend optimal solutions.-Retained excellent client satisfaction ratings through outstanding service delivery.-Kept detailed records of daily activities through online customer database.-Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.-Maintained current knowledge of evolving changes in marketplace.-Built relationships with customers and community to promote long term business growth. Show less

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  Genpact

  Nov 2019 - Jan 2021

  Process Associate

  -Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations. -Monitored and reported on process performance to verify compliance with established standards. -Offered data-driven recommendations to align company strategies and process improvement initiatives.-Collected, arranged, and input information into database system.-Gathered, organized and input information into digital database

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  Mars

  Mar 2024 - now

  Guest Experience Associate

  - Greeting and assisting customers as they enter the store.- Providing product information and recommendations to customers.- Assisting customers with their purchases and processing transactions accurately.- Maintaining a clean and organized store environment, including restocking shelves and organizing displays.- Handling customer inquiries, comments, and complaints with professionalism and empathy.- Promoting special promotions, events, and offers to customers.- Monitoring and controlling inventory levels to ensure products are adequately stocked.- Collaborating with team members to ensure a positive and cohesive store atmosphere.- Following all company policies and procedures, including safety protocols and cash handling guidelines.- Continuously striving to enhance the overall guest experience and satisfaction. Show less