Erick O.

Erick O.

Banquet Server

Followers of Erick O.794 followers
location of Erick O.Greater Seattle Area

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  • Timeline

  • About me

    IT Services/Project Manager

  • Education

    • Chelan

      2009 - 2013
      High School

      Activities and Societies: Future Farmers of America, Varsity Football Team (2009, 2010, 2011, 2012), Varsity Football Team Captain (2011, 2012), Varsity Basketball Team (2010, 2011, 2012), Varsity Basketball Team Captain (2012), Varsity Track (2011, 2012, 2013), Varsity Track Captain (2012, 2013), Varsity Golf Team (2010),

    • University of Redlands

      2013 - 2017
      Bachelor’s Degree Environmental Business 3.44

      Activities and Societies: Redlands Varsity Football Team (Fall 2013, Fall 2014), Redlands Varsity Basketball Team (Fall 2016, Spring 2017), Study Abroad (Salzburg, Austria Fall Semester, 2015), Pi Chi Fraternity (Sept 2014 to Present), 4 Semesters on the Dean's List, Environmental Business combines the core aspects of a rigorous Environmental Studies, Economics and Business. We study how to make sustainability real in a complex business environment.

  • Experience

    • Campbell's Resort

      Jan 2008 - Aug 2010
      Banquet Server

      Banquet server for large events of 100+. Also, responsible for table and buffet setup, table silver and glassware, serving drinks, etc.

    • Watsons Harverene Resort Inn

      May 2011 - Sept 2011
      Dock gas specialist and General Maintenance

      Responsible for watercraft fueling, yard and resort maintenance, lawn mowing, pool cleaning and chemical administrating.

    • Lake Chelan Winery

      May 2012 - Sept 2012
      Host

      Responsible for greeting guests and delivering food and drinks, appetizers, general customer service

    • Chelan Fresh Marketing

      Jun 2013 - Aug 2013
      Cherry Quality Control agent

      Primary quality control agent to ensure cherries packed for domestic and export production met Chelan Fresh criteria. Carefully managed non-compliance reports and worked with superiors to correct quality issues. (Seasonal position)

    • University of Redlands

      Mar 2014 - Jun 2017
      Event Services

      Work in teams or alone delivering and executing event orders to transport, set up and dismantle equipment such as tables, chairs, tents and event essentials for events with an average of 200 attendees. Completed an average of 50 event orders per month.

    • Chelan Fresh Marketing

      May 2014 - Aug 2014
      Cherry Quality Control agent

      Primary quality control agent to ensure cherries packed for domestic and export production met Chelan Fresh criteria. Carefully managed non-compliance reports and worked with superiors to correct quality issues. (Seasonal position)

    • Vin du Lac Winery

      May 2015 - Aug 2015
      Waiter and Wine service personnel

      Responsible for complete guest satisfaction including wine recommendations, food pairings and ensuring a pleasurable dining experience. Liaised with kitchen on timing and quality, suggesting changes to menu or presentation when appropriate.

    • Maki Sushi

      Jun 2015 - Aug 2015
      Head Waiter

      Part-time waiter at Maki Sushi bar. Responsible for food and other sushi recommendations, wine and beer pairings, as well as bussing and closing nightly.

    • Atlas Copco USA

      Jun 2016 - Sept 2016
      Compressor Service Sales Intern

      As a summer sales intern for Atlas Copco I assisted the Western region sales division with the service plan renewal and regeneration process. In addition I facilitated other customer courtesy calls. I also organized and analyzed data for a newly acquired territory following a company merger. I was able to utilize my customer service skills daily aligning sales with tracking mechanisms such as Salesforce, SPI, Lotus Notes, and Microsoft excel. I was also fortunate enough to win a competition developed by the HR department in which I worked remotely with two other interns to create new marketing strategies designed to attract millennials to this industrial corporation. Show less

    • Buildingi

      Sept 2017 - Dec 2022

      Serving as liaison between managers, developers, and admin teams; overseeing SharePoint site technical issue and support desks, contracted by Microsoft. Responsible for generating and presenting support, site, and service metrics; engagement with stakeholders, interacting with clients, among other various projects as necessary. Interconnected with Microsoft groups including: Real Estate and Facilities, Core Services Engineering, Global News Calendar, Global Communications Advisories, Employee Resource Groups, Team Productivity, Windows Spotlight Images, and the Alertus Safety Application. Working regularly with CBRE, Sodexo, JLL, and other vendors of Microsoft. Show less • Provide content delivery and best web practices consulting • Process, manage, and monitor quality assurance on internal and client work orders • Maintain a 99% (or higher) Service Level Agreement compliance• Adhear to Buildingi’s established web publishing processes• Update process documentation on a consistent basis and communicate any changes to the support desk teams• Utilize SharePoint, HTML, and Microsoft Office products to modify or create web content• Other project or web support responsibilities assigned as the role evolves Show less

      • Technical Support Lead

        Jan 2018 - Dec 2022
      • Web Content Administrator

        Sept 2017 - Jan 2018
    • CBRE Global Workplace Solutions (GWS)

      Oct 2021 - now
      Project Manager
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Erick O.
      Varsity Basketball Athlete University of Redlands Men's Basketball Jan 2017 Nominated Most inspirational by coaching staff
    • Awarded to Erick O.
      Varsity Football Athlete University of Redlands Varsity Football Aug 2013
    • Awarded to Erick O.
      Dean's List (Fall 2013, Fall 2015, Fall 2016, Spring 2017) University of Redlands Achieved Academic Excellence by recording a semester GPA of over 3.7
  • Volunteer Experience

    • General Campground Maintenance and Painter

      Issued by Ronald McDonald House Charities on May 2014
      Ronald McDonald House CharitiesAssociated with Erick O.
    • Orchard Maintenance Specialist

      Issued by Pi Chi Fraternity on Sept 2014
      Pi Chi FraternityAssociated with Erick O.
    • Animal feeding specialist

      Issued by Teo Animal Shelter on Sept 2015
      Teo Animal ShelterAssociated with Erick O.
    • Cook and Server

      Issued by Romanian Refugee House on Aug 2015
      Romanian Refugee HouseAssociated with Erick O.