Muhammad Omer IT Specialist

Experience

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  NADRA

  May 2003 - Jun 2007

  Deputy Manager

  Worked As Deputy Manager in NADRA. Look after large number of projects like Swift Centers and Kiosk.

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  City School Pakistan

  Aug 2007 - Jun 2009

  Information Technology Support Officer

  • Install operating system application software (Windows 7,8,10, server 2012/server 2016)• Ensure PC’s and printers are connected and communicating with each other on lan as well as wireless network• Run security scans regularly to ensure no security breaches on end user devices• Managing the incident Management system• Maintain inventory of all equipment’s, software’s and their licenses

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  WorldCall Telecom Omantel Limited

  Jul 2009 - Feb 2012

  Executive Change management

  enhancements based on collaboration with end users and analysis of business requirements• Developed high quality integrated system testing materials and training manuals• Created concise functional designs for custom report development• Conducted hands on end user training as well as process presentations to high level

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  Beaconhouse National University

  Aug 2009 - Jan 2014

  Visiting Assistant Professor

  Teaching as visiting Lecturer

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  Infinnova Technologies FZC

  Feb 2012 - Oct 2014

  Project Manager Technical

  Project Manager Technical• Responsible for managing assigned information technology projects throughout the system development life cycle including: analysis, design, coding, testing and implementation. • Responsible for the risk assessment, business impact analysis and business recovery plans.• Monitored project deployment schedules, financial health and benefits realization for all projects within the scope of the Program.• Monitored and evaluated all project activities to ensure complete business capability implementation.• Created and distributed program communications and performance reports on a consistent and timely basis.• Facilitated and monitored program issue resolution, risk identification and mitigation plans.• Managed and facilitated Program Change Management Process and performed impact analysis for all change requests. • Ensured integration among all the teams. • Performed IT PMO activities to ensure IT Governance tasks are accomplished.• Managed all IT tasks and components for all projects within Program scope.• Monitored and directed all phases of the Hardware and Software Development Management Process.• Managed IT Program Expense and Capital budget and provided the client PMO with the following information for each project on a monthly basis: o Actual Expense and Capital expenditures,o Monthly forecasted Expense and Capital spend plan for current and following yearo End of year Expense and Capital forecast for current and following year• Managed IT resources and assignment to client projects, ensuring on-time phase completion and implementation. Show less

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  University of Management and Technology, Sialkot Campus

  Oct 2013 - Feb 2014

  Visiting Assistant Professor

  Teaching computer application in field of social sciences

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  High Achievement Institutions

  Nov 2014 - Sept 2016

  Information Technology System Administrator

  • Manage information technology and computer systems• Plan, organize, control and evaluate IT and electronic data operations• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance• Design, develop, implement and coordinate systems, policies, and procedures• Ensure security of data, network access, and backup systems• Act in alignment with user needs and system functionality to contribute to organizational policy• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Handle annual budget and ensure cost-effectiveness• Responsible for delivering vibrant and engaging lessons within the framework of the School’s education program.• Identifying when students in a class have not achieved mastery of a specific skill or concept.• Contributing to the design, delivery, and future planning and development of the school’s IT curriculum.• Maintaining an inventory of computer equipment. Show less

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  MARC Group of Companies

  Oct 2016 - Jan 2019

  Senior IT help desk executive

  1. Marc Poultry Foods Pvt Ltd2. Marc Cattle Farming Pvt Ltd3. Marc Flour & General Mills Pvt Ltd4. Marc Projects 5. Marc Information Technology

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  Freelance

  Jan 2018 - Sept 2022

  Information Technology Specialist
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  Newcastle institute L.L.C

  Feb 2019 - Dec 2021

  Information Communication Technology Specialist

  • Strengthening the IT infrastructure through to implementing new technologies• Installation and configuration of Windows Server• Manage IT budgets and expenditure on hardware and software• Managing the internal & hosted network infrastructure including firewalls, servers, switches and telephony• Provide maintenance, technical support and troubleshooting of desktop computers, printers, telephones and other devices to ensure effective use of technology resources by the company.• Participate in the effective operation of the IT Help Desk by taking requests, tracking work tickets, maintaining equipment inventories.• Train help desk staff on operational procedures and troubleshooting techniques.• Provide training on new hardware and software applications.• Maintain the security of client computers and data by ensuring operating system updates and virus protection are installed as well as finding and eliminating malicious applications• Help Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Show less

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  Taaleem

  Aug 2022 - Dec 2023

  IT & Data Specialist

  Managing all IT infrastructure and IT operations through out school. Implementing and deploying new applications related to IT infrastructure and Data Analysis. Exam assessments through student data analysis. Configuration and Implementation of data analysis applications like isams (School management application), integration of exact path with Nwea Map. And many more.

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  Emirates Schools Establishment

  Aug 2022 - now

  Information Technology Support Specialist

  Managing all IT infrastructure and IT operations through out school. Implementing and deploying new applications related to IT infrastructure and Data Analysis. Exam assessments through student data analysis. Configuration and Implementation of data analysis applications like isams (School management application), integration of exact path with Nwea Map. And many more.