
Drew Craig
IT Consultant

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About me
Evolving the product & agile ecosystem | Enterprise Agility & Product Coach | Envision what could be
Education

New Horizons Computer Learning Center
2008 - 2009Certification TechnologyMicrosoft and CompTIA Certified:• MCTS SQL Server 2005• MCSA Server 2003• MCP Windows XP• CompTIA A+, Network +

Penn State University
2009 - 2010Certificate Program .NET GPA 4.0Associative .NET technologies, C#, ASP, ADO, VB. All modules completed with requirement based projects

Drexel University
2010 - 2012Bachelor of Science Computing and Security Technology Summa Cum LaudeGPA 3.93 / 4.0
Experience

Technotects, Inc.
Sept 2010 - Jan 2011IT Consultant
Adapt Technical Group
Jan 2011 - Feb 2012Freelance IT Consultant
Siemens Healthineers
Jan 2011 - Feb 2014Implementation Consultant/Team Lead/Product Analyst
Chubb
Feb 2014 - Jan 2018Scrum Master / Sr. Business Analyst• Tracking and rationalizing of key performance indicators • Servant leadership, fostered a transparent and collaborative environment, empowered and enabled effective and autonomous decision making• Project delivery using both Agile and Traditional approaches in support of organizational goals, product and client needs • Facilitation of alternative needs analysis in support of business and technology solutions in alignment with strategic goals• Re-engineered in-take process in the implementation of a portfolio management system in support of improved project planning, monitoring, resource optimization, and reporting Show less

Equisoft
Jan 2018 - Sept 2019Engagement Lead & Scrum Master• Professional Services, thought leadership, and strategic guidance, leading organizations through business transformation initiatives• Cultivates an Agile growth mindset as a change agent, building trust and garnering influence to educate and coach teams, stakeholders, and leadership• Stimulates efficiency with a balance of structured and self-organizing leadership approaches; maximizing effort within the given deliverable's timeframe.• Servant leadership through guidance and coaching on core-values and journey to maturity.• Team and delivery transparency with exposed information radiators, enabling key decisions and pivot points Show less

North Highland
Sept 2019 - Jul 2021Agile Coach | Expert PractitionerEmpower clients, colleagues, and communities to achieve aspirations while building lasting, caring relationships. Engaged with Merck throughout my tenor as an Agile Coach in support of their digital marketing transformation and CoE. • Lead and support internal Agile practice with thought leadership, thought capital, and proposal efforts.• Lead and support internal Agile practice with thought leadership, thought capital, and proposal efforts.• Product Owner for Business Agility offering. • Lead Agile Coach for digital marketing Agile Transformation initiative.• Development, implementation, contribution towards an Agile Center of Excellence.• Internal career coach as part of the North Highland Career Coaching program. Show less

IKEA
Jul 2021 - Aug 2022Agile Coach, US Digital Practice LeadDeveloped the US Digital Agile Practice; Inspiring a shift in thinking, interacting, and better connecting strategy to execution. As the Agile Practice Lead for the US Digital Hub, I built a sustainable Agile practice, one that is not dependent, rather, a practice that generated momentum, inspiring a culture of curiosity, focusing toward outcomes, and impacts. I created a foundation from which to thrive high-performing teams and cross-collaboration with intentional interactions, training, workshops, and personalized content. Show less

Vanguard
Aug 2022 - nowSenior Agile CoachProviding leadership and coaching toward defining the strategy and approach for agile across all teams for business value generation• Growing the agile ecosystem across the organization through a tailored set of discovery and portfolio practices, interaction points, and guiding principles• Influencing new behaviors through coaching, rationalizing information, and synthesizing insights• Applying flow metrics to bring visibility and awareness to leadership and their respective portfolios to learn and adapt toward optimizing delivery Show less
Licenses & Certifications

Certified Knowledge Manager (CKM)
International Knowledge Management Institute (KM Institute)Apr 2016
Professional Scrum Master - PSM I
Scrum.org
Technical - Microsoft Certified Professional (MCP)
Microsoft
Technical - Microsoft Certified Technology Specialist (MCTS) - SQL Server
Microsoft- View certificate

Project Management Professional (PMP)®
Project Management Institute 
Technical - CompTIA A+
CompTIA- View certificate

SAFe® 4 Agilist
Scaled Agile, Inc.Jan 2018 
Technical - Microsoft Certified System Administrator (MCSA)
Microsoft
Technical - CompTIA Network+
CompTIA- View certificate

SAFe® 4 Practitioner
Scaled Agile, Inc.Jun 2018
Honors & Awards
- Awarded to Drew CraigSumma Cum Laude Drexel University Jun 2012
Volunteer Experience
Community Ambassador
Issued by Project Management Institute on Jan 2020
Associated with Drew CraigIKEA Culture Champion
Issued by IKEA on Feb 2022
Associated with Drew Craig
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