Deep Enrich
Scott Hillyard
Technical Support
116 followers
Livonia, Michigan, United States
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About me
Service Delivery Guide Engineer at Hewlett Packard Enterprise
Education
Yes
-Bachelor’s Degree
Experience
Lear Corporation
Jan 1995 - Jan 1999Technical Support
Hewlett Packard Enterprise
Feb 1999 - nowEnabling HPE Pointnext field delivery readiness through all phases of the product lifecycle beginning with product and service introduction (NPI and NSI) and continuing through product revisions (Sustaining) and the end of support life (EoSL). I work with HPE customer's in various business sectors around the state to help manage and implement proactive services to help mitigate problems in their I.T. environment. I help HPE customers with HPE storage solutions, HPUX and HP Blade enclosure technologies.
Service Delivery Guide Engineer
Dec 2019 - nowAccount Support Manager
Feb 1999 - Dec 2019
Licenses & Certifications
- View certificate
ITIL Version 3
AXELOS Global Best PracticeAug 2010
HP 3PAR StoreServ Support and Service Certification
Hewlett Packard EnterpriseSept 2014- View certificate
PMP
Project Management InstituteDec 2017
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