
Zurine Alvarez
Psychology Research Assistant

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About me
Head of Projects at CSQ, Business Development; Start-ups,Board Member at TusNua
Education

Escuela de Criminología de Cataluña
2006 - 2010Master's degree Legal Psychology
UPV/EHU
1999 - 2004Bachelor's degree PSYCHOLOGY
Dublin Business School
2008 - 2009Posgraduate Diploma Human Resources Management/Personnel Administration, General
Esade
2017 - 2018Master's degree Executive MBA
Experience

UPV/EHU
Feb 2001 - Jun 2005Psychology Research AssistantResearch Assistant in the following project: “Evaluation of the effects of a Psychological intervention with children from 10 to 12 years old in creativity and other emotional and social factors”. Director: Maite Garaigordobil. This research was financed by the Research Department of the University of the Basque Country. It won the Spanish First National Award of Educational Research, given by the Government Department of Education and Culture.

Unidad de Día de Loyola
Oct 2003 - Jan 2004Psychologist• I worked with people with schizophrenia in Loyola´s Mental Health Unit• Observation, contribution and elaboration of different activities for patients´ positive evolution at an educational and therapeutic level. • Counselling • I was in charge of two workshops: common resources and cultural learning.

Gautena Association
Sept 2004 - May 2005Education Psychologist• Provide psychological and educational support to autistic children • Provide counselling to the families and collaborate with them to improve their skills. Collaboration in the activities at school of the autistic children. • Individual support in learning skills and school subjects.

Eden Recruitment
Jan 2007 - Feb 2009Senior Recruitment Consultant• Matching companies’ requirements with candidates’ profiles, selection of candidates.• Interviewing process, reference check, analysis of legal documentation. • Attend sales meetings with clients. • Creation of job specifications and online advertisement.• Managing Google AdWords campaigns.• Recruiting for international companies as Symantec, Apple, Siemens, IBM, Sun Microsystems and Oracle.

Dublin Rape Crisis Centre- Sexual Assault Treatment Unit (SATU)
Feb 2009 - Mar 2011PsychologistThe DRCC offers support to the victims of sexual assault violence who are attending a Sexual Assault Treatment Unit (SATU) at Dublin Hospital. Key responsabilities: • Two shifts of 12 hours “on call” per week in the unit • To provide psychological support to the victims attending the unit while the forensic medical check • To establish a link between the victims and the DRCC • To provide psychological support to the victims´families • To attend fortnightly supervision on the DRCC to review the cases Mostrar menos

Ezetop
Mar 2009 - Jan 2013Business Development Manager• I built-up a leading a team of 4 Account Managers and 2 Business Development Executives. • Our team made the company to grow from 6 employees to 200 employees in this amount of time as we signed up key top revenue contracts. • Developing business strategy to grow revenue and channel penetration within Latin America & Europe.• Creating, managing and reporting marketing campaigns.• Identifying and growing sales opportunities with both new and existing partners, engaging with C-level contacts.• An important project was managed by me with all the Telefonica Latin American operations: all their top-up systems were built by Ding and managed by our sales and marketing team (reporting directly to me). Key marketing promotions and online campaigns were developed to make this project successful. • Creating & delivering successful sales presentations and proposals, including preparation of RFI/RFT bid submissions and technical demonstrations. • Delivering events including trade fairs internationally. Mostrar menos

Ding
Oct 2013 - May 2020Ding (ezetop t/a Ding), is the world’s largest mobile top-up network and delivers a top-up every second. The company is directly connected to over 400 operators in 130 countries with a reach of 4 billion phones. Top-up can be sent via www.ding.com, using the mobile app and in more than 600,000 retail locations globally. Ding employs a team of 250 people. • Responsible for the overall management of all strategic and operational business development, marketing and relationships with key partners in Africa and Europe. • Preparation of marketing plans and overall coordination of the digital campaigns creation and performance: bonus promotions, FB Ads, Google Adwords, push notification, emailing, etc. • Planning and coordinating the implementation of business plans and the penetration of new markets and products.• Launching e-Commerce partnerships worldwide and Europe’s top retail distribution.• Director of ezetop S.L. Ding’s subsidiary in Spain. • Provide market feedback to the company C-levels regarding competitive offerings, prospect needs, marketing activities and generate product development ideas. Mostrar menos • Leading the Sales Team, focusing on generating new partnerships (business development) as well as increasing revenues for our existing partners (account management). • Built-up a sales team that consisted in 4 Senior Managers, 6 Business Developers and 6 Marketing Agents. • Strong marketing campaigns were created and coordinated: AdWords, SEO, emailing, push notifications, etc. Google analytic was used to test, analyse and improve the results.• Development and implementation of the commercial strategy for the business and senior member of Ding´s management team. • Recruitment and training of the new team members and promotion of the culture of the company within the team. • Leading key business development activities, from the exploratory phase to the launch and expansion of partnerships. Launching of 350 new partners for the Company in 8 years. • Strong track record in opening and closing business development opportunities at C-level. Mostrar menos
Head of Business Development & Director of ezetop S.L.
Sept 2017 - May 2020Head Of Sales
Oct 2013 - Jan 2017

TusNua - Online Psychology
May 2020 - nowBoard MemberTusNua is an online platform directly connecting chartered psychologists with patients. Our service empowers psychologists and users by replacing the traditional therapy. The online counseling is provided through web-based, phone and chat to Spanish speaking markets.

Baluwo
Oct 2020 - Feb 2023Business Development DirectorBaluwo is an international cash-to-goods service enabling migrants to buy food, construction materials, electricity and mobile recharges to family and friends in West-Africa. Send basic goods and mobile recharges to 14 countries, and your loved ones will collect these at the nearest local store. Baluwo is growing fast as an alternative to money transfer operating in Morocco, Mauritania, Senegal, Mali, Gambia, Guinea-Bissau, Ghana, Sierra Leone and Nigeria through a wide network of stores that no one else reaches.• Identification of development opportunities to expand the sending possibilities for Baluwo´s customers worldwide• Working with Money Transfers and large distribution companies in develop world countries to allow migrants to send food, construction material and electricity to West Africa rural areas• Planning and coordinating the implementation of business plans and the penetration of new markets and products• Leading key business development activities, from the exploratory phase to the launch and expansion of partnerships• Development and implementation of the commercial strategy for the business Mostrar menos

CSQ Non Stop Shops
Feb 2023 - nowHead of Projects & Business DevelopmentThe CSQ Group is a corporation specialised in the distribution of digital products, with a special focus on telephone top-ups, digital payment methods, payment services, transport season ticket top-ups and digital multimedia content.• Responsible for the overall management of all strategic and operational business development and commercial relationships with key partners worldwide• Planning and coordinating the implementation of projects for the penetration of the company in new markets and the launch of key strategic new products • Development and implementation of sales and marketing strategies, plans, forecasts and KPIs to achieve corporate revenue objectives• Improvement of the business opportunities and the company's overall profitability, as part of the senior management team. Mostrar menos
Licenses & Certifications
- View certificate

Scotwork Advancing Negotiation Skills
Scotwork 
Social & Corporate Entrepreneurship.
Harvard UniversityAug 2019
Growth and Development in Emerging Markets
Antai College of Economics & Management, Shanghai Jiao Tong UniversityMay 2019
Entrepreneurship and Innovation Ecosystem
Massachusetts Institute of TechnologyJul 2019
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