Darren Li

Experience

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  Beijing jingliangxingye economy and trade limited company

  Jul 2009 - Jul 2010

  Logistics Officer

  Monitering the grain in the warehouse.In charge of the in and out storage management,control the temperature,humidity and claer up the plant diseases and insect pests of the warehouse.Choose the suitable forwarder to transport the grain.

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  DHL Global Forwarding

  Jul 2010 - Mar 2013

  Customer Service Officer

  Working as Sony Ericsson in house customer service clerk, handle Asia shipments(especially Japanese orders) and related matters;Communicate with foreign customers,Sony fulfillment officer and factory shipping planner, control the freight transportation,plan cargo movement, ensure timely hand-over to customers, meet customer different requirements,such as pull in and push out request; Apply invoice and send pre-alert to customer on time; Complete system input, including EDI connection and Network Control; Track shipment operation, follow-up custom clearance process; Billing statement make and correction by the advanced Excel tools; Special issue and trouble case shooting with solutions and corrective actions (such as damaged goods etc.); Review month's KPI, keep talking with leader and solve problems. As a clerk,cooperate with team leader and ensure our team can goes well,not just for work also for our communication. Show less

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  World Courier

  Mar 2013 - May 2014

  Customer Service Officer

  Worked in cold chain logistics area, handle customers and oversea offices enquiries. Be responsible for accepting calls and providing a knowledgeable,efficientand proactive point of contact.Maintain good relationship with the clients.

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  索尼移动通信

  May 2014 - Jun 2019

  Global Fulfillment Officer

  Full Order Responsible for order from sent P/O to POD, work closely with MU and supply chain planner to ensure smoothly scheduled delivery to meet customers requirements.Factory interface, coordinate purchase/sales order changes for all orders released to the factories.Responsible to coordinate product launch distribution, handle emergency cases(quality issue, package issue etc.)Daily Logistics handling, monitor correct Logistics Info in SAP system to ensure invoices can be issued on time. Forwarder interface, monthly follow up meeting with forwarders for performance. Drove them to improve transportation lead time. Show less