Tracy Houston

Tracy Houston

Followers of Tracy Houston824 followers
location of Tracy HoustonBurlington, Ontario, Canada

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  • Timeline

  • About me

    Senior Manager, Programs & Services at WoodGreen Community Services

  • Education

    • Bishop's University

      1994 - 1997
      Bachelor of Arts (B.A.) Sociology & Women's Studies

      Activities and Societies: Big Buddies Program, BACCHUS Member

    • York University

      2000 - 2000
      Fundraising for Non-Profit Organizations
  • Experience

    • JobStart (now part of WoodGreen Community Services)

      Jan 1997 - Jan 2005

      - Assisted clients with barriers to employment; provided individual counselling in pre-employment areas to assist clients with skills that helped them find and maintain employments- Developed and implemented realistic plans of action with each client- Assisted guidance departments in local high schools with student services - focusing on employment.- Participated in various outreach activities and events to increase public awareness of agency's services.- Researched, developed and facilitated employability skills and pre-employment workshops. Show less

      • Coordinator, Programs & Services

        Jan 2002 - Jan 2005
      • Employment Counsellor

        Jan 1997 - Jan 2002
    • WoodGreen Community Services

      Apr 1997 - now
      Senior Manager, Programs & Services
    • JobStart (now part of WoodGreen Community Services)

      Apr 2005 - Feb 2016
      Manager, Programs & Services

      • Provided leadership for employment services including supervision of staff, scheduling and planning, budgeting, monitoring, directing and coordinating overall programming and services. • Experience managing programs; Employment Ontario, Youth Employment Fund, Canada Ontario Jobs Grant, Summer Jobs Service, Job Connect, The LBS (Literacy & Basic Skills) partnership, CAP - Community Access Program, ERC (Employment Resource Centre)• Experience designing internal systems and establishing partnerships to provide dynamic career services to achieve employment success. • Assisted in the planning and coordinating of activities designed to promote JobStart, funders and specific programs and services, to employers and key stakeholders in the community. Show less

    • JobStart (JobStart integrated with WoodGreen July 2021)

      Feb 2016 - Jul 2021
      Senior Manager / Director, Programs & Services

      Reporting to the Executive Director; responsible for overseeing the delivery of a portfolio of employment, settlement and training programs at all JobStart locations with a focus on youth, newcomers, persons with disabilities and employers. Provide leadership in external relations, growth and innovation of programs and services, financial accountability and maximizing contract budgets. Accountable to develop policies and procedures, oversee client service delivery standards and quality assurance measures and develop effective relations with funders (Provincial, Federal & United Way) to ensure ongoing financial support. Implement and oversee new programs. In collaboration with the Directors and Management Team, develop short and long-term strategic goals and service delivery plans that are responsive to client and community needs according to the strategic direction and value statements set by the Board of Directors. Show less

  • Licenses & Certifications

    • Optimize Employer Engagement

      Evolution Group
      Jan 2024
    • Optimize Employment for Everyone

      Evolution Group
      Jan 2024
    • Promoting Psychological Health & Safety for Leaders

      Canadian Mental Health Association (CMHA) - Toronto
      Feb 2024
    • Nonviolent Crisis Intervention Training

      Crisis Prevention Institute
      Mar 2024
    • Time Management: Working from Home

      LinkedIn
      Mar 2020
      View certificate certificate
    • Microsoft Teams Tips and Tricks

      LinkedIn
      May 2020
      View certificate certificate
    • Joint Health & Safety Committee Certification

      OSG
      Aug 2019
    • Cyber Security

      First Work
      Jan 2024
    • Leading Virtual Meetings

      LinkedIn
      Apr 2020
      View certificate certificate
    • Standard First Aid, CPR and AED

      Canadian Red Cross
      Mar 2021
  • Volunteer Experience

    • Board Member

      Issued by First Work on Oct 2024
      First WorkAssociated with Tracy Houston
    • School Council Member

      Issued by John William Boich P.S. on Sept 2014
      John William Boich P.S.Associated with Tracy Houston
    • United Way Campaign Co-Chair / Committee Member

      Issued by United Way - JobStart / WoodGreen on Jan 1997
      United Way - JobStart / WoodGreenAssociated with Tracy Houston
    • President of Alumnae Association

      Issued by St. Mildred's-Lightbourn School on Jan 2005
      St. Mildred's-Lightbourn SchoolAssociated with Tracy Houston
    • Vice-President - Fundraising & Events

      Issued by St. Mildred's-Lightbourn School on Jan 2002
      St. Mildred's-Lightbourn SchoolAssociated with Tracy Houston