Emma J.

Experience

• 

  Lloyds TSB

  Jun 2006 - Jan 2011

  A lead role in project engagement for Unix infrastructure.Management of all stakeholder relationships.Gathering project requirements and tracking through to role ready environements in pre -production/production/DR and critical business test.Workload and demand management.Managment of financial recoveries for project requirements. IT Hardware Project Implementation within LBG Data Centre in line with the strategy of Group IT. Working with all levels of the Business to deliver hardware infrastructure to our Data Centre. CORE RESPONSIBILITIESHardware Implementation / Changes • Hardware Installations/ De-Installations• Physical changes• Hardware/Infrastructure Relocations• Project & Vendor Management• Manage Facilities Relationship• Change Management Lean Accreditation

  • UNIX Services Engagement Manager

    Apr 2009 - Jan 2011

  • Hardware Implementation Manager

    Jun 2006 - Mar 2009
• 

  Lloyds Banking Group

  Jan 2011 - Jan 2012

  Unix Services Integration Lead
• 

  Lloyds Banking Group

  Jan 2013 - now

  Support the Chief Information Officer of Lloyds Banking Group in both managing the day to day running of the business and in managing stakeholders and governance. Key focuses include Management Information, Strategy and Governance, headcount planning as well as providing executive support.Prepare, analyse, review, brief and present a range of reports and papers, investigating issues with the relevant business areas, this includes upto Group IT and Group Digital board level.Act on behalf of the Group CIO to prepare updates on specific items or key governance committees.Work closely with the 15 direct reports all at director level to ensure that all business submissions and actions are delivered on time and to the required standard to all governance forums and committees.Optimise the time of the CIO by planning and co-ordinating their activities to ensure the biggest impact i.e. Operating Committee meetings, Away Days, Extended Leadership meetings, External and Internal speaking events.Screen all incoming information and communications directed to the executive office to include responding, re-routing and prioritising.Engage with and manage all external and internal stakeholders, providing guidance, advise and challenge to ensure the CIO is appropriately represented and responsive.Build and maintain networks in order to influence the CIO agenda and strategy.Manage compliance with all relevant regulatory and statutory requirements and implement actions to protect the Bank's business at all times.Secretary for the CIO Operating Committee meeting ensuring its overall effectiveness and adequate governance.Co-Ordinate team and site visits and other methods of colleague interaction. To include quarterly face to face sessions with 500+ permanent/partner colleagues.Manage 'special projects' on behalf of the CIO and in conjunction with other central functions and divisions across the group. Show less Overall lead and accountable for Enterprise Platfrom Resource and Engagement strategy, reporting into the Director of Enterprise Platforms.Designed, led and implemented a worable resource management database to manage the governance of all headcount (circa 450).Led, designed and implemented a consistent and effective engagement model for the Enterprise Service Director.Lead on Leadership Values and Behaviours for Service Delivery, Group IT.Management of the the Enterprise Platforms training plan and budget.Contractor/supplier stakeholder management, including driving cost savings and efficiences.Design and management of the Enterprise Plaform Colleague Sharepoint site. Show less

  • Head of IT Infrastructure Change Delivery

    Sept 2022 - now

  • IT Infrastructure Delivery Lead

    Jul 2018 - Sept 2022

  • Executive Assistant to Chief Information Officer

    Sept 2015 - Nov 2021

  • Enterprise Platform Manager

    Jan 2014 - Aug 2015

  • UNIX Services Infrastructure - Engagement Manager

    Jan 2013 - Dec 2013