Pooja Das

Experience

• 

  Tata Consultancy Services

  Mar 2012 - now

  IT Analyst

  Sr. Business Analyst, Business AnalystIndustry: US Healthcare Delhi, Kolkata (India)Worked for a leading US Healthcare firm as a client, primarily in the Payer & Pharmacy Benefit Manager (PBM) spaceWorked in client performance guarantee areas:Understood business requirements & accordingly designed and operationalized performance guarantee reports using TableauResponsible for end to end operational reporting, comprising procurement & dispensingMajor focus was to conduct analytics around inventory management, turnaround time (TAT), etc., to enhance SLA adherence & avoid financial penaltiesLed a team of 4 business analysts Worked in work force management (WFM) analytics: Designed employee scorecards in Tableau based on work force KPIsCompare pre & post performance metrics to analyze the effect of training programs Worked in Payment Integrity analytics: Designed dashboards in Tableau around outliersWritten complex queries in SQL Server to extract and manipulate data from the databaseIndustry: Life Sciences (Pharma & Med Tech) Worked for a mid-tier European pharmaceutical company as a client :Worked in database migration from a third party company to a home grown systemWorked with business to identify reports that need to be built within the new databases to ensure business continuityWorked on rigorous System Implementation Testing and User Acceptance Testing after migration of the reports.Designed performance efficient data models and dashboards using Qlik Sense Show less