
Emma Milstead
Sales Associate

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About me
7x Salesforce Certified | Trailhead Double Ranger | Agentforce Success Engineer
Education

Gardner-Webb University
2015 - 2018Bachelor's degree Health/Health Care Administration/ManagementActivities and Societies: Played volleyball for 3 years and eventually transferred to Butler University to complete my BS. I did not graduate from Gardner-Webb University.

Butler University
2018 - 2020Bachelor's degree Marketing and FinanceActivities and Societies: D1 Volleyball Player
Experience

AMERICAN EAGLE OUTFITTERS INC.
May 2017 - Jul 2017Sales Associate
AMERICAN EAGLE OUTFITTERS INC.
Jan 2018 - May 2018Sales Associate
Manorhouse Assisted Living
May 2018 - Jun 2018Intern
Sherwin-Williams
Apr 2019 - Aug 2019Sales And Marketing Intern
Loyalty Research Center
Jan 2020 - Jul 2020Market Research Intern
Salesforce
Jul 2020 - nowAgentforce Success Engineer, Senior Associate
Feb 2025 - nowSenior Success Guide
Jan 2024 - Feb 2025Success Guide
Jan 2023 - Jan 2024Success Guide Team Lead
Aug 2022 - Jan 2023Associate Success Guide
Jul 2020 - Jul 2022
Licenses & Certifications

Salesforce Certified Sales Cloud Consultant
SalesforceSept 2020
Salesforce AI Specialist
SalesforceNov 2024
Salesforce Certified Platform App Builder Certification
SalesforceApr 2023
Salesforce Certified Associate
SalesforceDec 2022
Salesforce Certified AI Associate
SalesforceApr 2024
Trailhead Double-Star Ranger
SalesforceOct 2022
Salesforce Certified Advanced Administrator (SCAA)
SalesforceAug 2020
Salesforce Certified Administrator (SCA)
SalesforceAug 2020- View certificate

CITI Minimal Risk Research
CITI Program, A Division of BRANYFeb 2018
Honors & Awards
- Awarded to Emma MilsteadBig South Conference Academic Award Big South Conference May 2018 Received for maintaining at least a 3.5 GPA throughout the entire academic year, while participating on the GWU volleyball team.
- Awarded to Emma MilsteadGWU Healthcare Management Award for Achievement Penelope Nall May 2018 Awarded to the student in the Healthcare Management major that displayed hard-work, dedication, high academic success, and willingness to help and work with other students.
- Awarded to Emma MilsteadGardner-Webb University Dean's List Becky Wright May 2018 For having a GPA of 3.7 or higher
- Awarded to Emma MilsteadGardner-Webb University Who's Who Nominee Gardner-Webb University Staff May 2018
- Awarded to Emma MilsteadGardner-Webb University Dean's List Becky Wright Dec 2017 For having a GPA of 3.7 or higher
- Awarded to Emma MilsteadBig South Conference Academic Award Big South Conference May 2017 Received for maintaining at least a 3.5 GPA throughout the entire academic year, while participating on the GWU volleyball team.
- Awarded to Emma MilsteadGardner-Webb University Dean's List Becky Wright May 2017 For having a GPA of 3.7 or higher
- Awarded to Emma MilsteadGardner-Webb University Dean's List Becky Wright Dec 2016 For having a GPA of 3.7 or higher
- Awarded to Emma MilsteadBig South Conference Defensive Player of the Week Big South Conference Sep 2016 Awarded to the best defensive volleyball player in the conference for their efforts that week.
- Awarded to Emma MilsteadBig South Freshman of the Week Big South Conference Aug 2016 Awarded to the Big South Conference volleyball freshman that showed outstanding performance for that week. This was my first week playing my position and broke a school record for most digs in a 4-set match with 37 digs.
- Awarded to Emma MilsteadBig South Conference Academic Award Big South Conference May 2016 Received for maintaining at least a 3.5 GPA throughout the entire academic year, while participating on the GWU volleyball team.
- Awarded to Emma MilsteadGardner-Webb University Honors List Becky Wright Dec 2015 For having a GPA of at least a 3.5
Volunteer Experience
Volunteer
Issued by Miracle Hill Ministries, Inc. on Jan 2016
Associated with Emma MilsteadVolunteer
Issued by Gardner-Webb University Bulldog Movers on Aug 2015
Associated with Emma MilsteadVolunteer
Issued by Gardner-Webb University Bulldog Movers on Aug 2016
Associated with Emma MilsteadVolunteer
Issued by Gardner-Webb University Bulldog Movers on Aug 2017
Associated with Emma Milstead
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