Mrinal Kurdukar

Experience

• 

  Ridhan Technologies Pvt Ltd

  Jun 2019 - Sept 2019

  Front-End Web and App Development Intern

  Designed, developed, and routinely enhanced the user interface of a website and the client side interface of Android and iOS versions of an application developed to assist the customer in placing orders for mobile phone repairs.Languages used: HTML, CSS, JavaScriptLibraries and frameworks: Bootstrap, jQuery, AngularData formats: JSON, XMLDeployment: Git

• 

  ICharts Technologies Pvt Ltd.

  Oct 2020 - Jul 2021

  Software Engineer

  • Designed and implemented a Python-based stock analysis and ranking system, leveraging price momentum indicators to enhance investment decision making.• Developed a Python application for Financial Data Analysis and Forecasting, successfully generating predictive models for NIFTY index price trends with 88% accuracy.• Leveraged Product Management skills and led the re-design and upgrade of the Strategy Builder interface, created user flow diagrams, conducted effective User Acceptance Testing (UAT), improving user experience for F&O traders by 30%. Show less

• 

  Infosys

  Aug 2021 - Jan 2025

  Client: AT&T Inc.• Designed and implemented a Salesforce AI-based Lightning Data Table for the Marketing team, using Salesforce Einstein AI. This initiative provided a structured and interactive way to display and manage customer interactions, resulting in customer contact strategies improving by 9% leading to a 6% increase in monthly deals closed.• Integrated the Nebula Logging tool with existing Apex code and Lightning components, improving log accessibility by 8%. Followed Apex code best practices to ensure high quality code with a minimum of 90% code coverage.• Analyzed customer behavior data using SQL and Excel to improve marketing strategies. Created and maintained dashboards in Amazon QuickSight to monitor KPIs, resulting in a marked improvement in operational efficiency.• Reviewed epics with Product Managers and the UI/UX team to estimate project timelines. Analyzed client requirements in the functional design sessions for each sprint, created concise and effective user stories for each epic. Show less Client: Cloudera Inc.• Analyzed datasets using SQL to identify trends and presented data-driven findings to senior stakeholders, facilitating informed decision-making across multiple business units.• Leveraged analytical skills to create Salesforce Case Management Reports & Dashboards for effective monitoring and managing of customer service cases. Created charts and graphs to visualize trends and metrics in case volume over time. This method of visualization ensured accuracy checks, reducing manual validation efforts by 25%. Show less Client: Caterpillar Inc.• Created and maintained visualizations and reports for the Support team using Power BI, facilitating timely resolution of stakeholder requests and issues.• Designed Power BI dashboards to visualize trends and insights for Caterpillar’s aftermarket part sales, providing actionable insights, better target setting, and improved decision-making. Developed predictive models to forecast sales trends, enabling proactive strategic planning and contributing to a 6% increase in sales revenue.• Routinely collaborated with cross-functional teams to identify opportunities for process refinement and to identify potential Robotic Process Automation (RPA) use cases. Show less

  • Salesforce Developer / Strategy Analyst (Marketing Cloud)

    Jun 2024 - Jan 2025

  • Salesforce Analyst (Service Cloud)

    Nov 2023 - May 2024

  • Junior Analyst

    Dec 2021 - Oct 2023

  • Systems Engineer Intern

    Aug 2021 - Nov 2021