Kerollous Magdy

Experience

• 

  NielsenIQ

  Mar 2014 - now

  - Global Market Research: Conducted in-depth research to identify key categories and their definitions, supporting the EEMEA sales team in their strategic initiatives.- Ad-hoc Reporting: Developed and executed complex, multi-country reports (Global Snapshots) to provide clients with a comprehensive view of their global product performance and key performance indicators (KPIs).- Cross-Functional Collaboration: Facilitated seamless project execution by serving as a key liaison between operational, commercial, and customer teams.- Client Relationship Management: Actively listened to client needs, resolved issues, and negotiated mutually beneficial solutions to ensure client satisfaction.- Operational Excellence: Prioritized tasks effectively, adhered to strict deadlines, and leveraged advanced Excel skills for data analysis and reporting. Show less - Key operational contact for clients and NielsenIQ countries worldwide, working on the design and management of the production and delivery of the multi-country Ad Hoc reports. Ensures the reports optimally combine client needs and existing data sources.- Communicate and generate enthusiasm and commitment for a positive work environment that fosters team performance- Organizing, coordinating, and supervising of work of three coordinators in the EEMEA region.- Prepared variety of different written communications, reports and documents.- Learned new skills and applied to daily tasks to improve efficiency and productivity.- Actively listened to customers' requests, confirming full understanding before addressing concerns.- Handled a lots of calls per day to address customer inquiries and concerns.- Proved successful working within tight deadlines and fast-paced atmosphere.- Developed and maintained courteous and effective working relationships.Achievement:- Stepped proactively as a key player in MENA region, also support the Region during multiple absences taking the lead and owning the projects submitted. Show less - Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.- Coordinating between the MENA Region and other regions; to get the best-optimized costs, timeline, methodology from NielsenIQ’s retail measurement and consumer insights activities around the world; partnered with local client-servicing teams and FMCG (Fast-Moving Consumer Goods) clients in identifying export opportunities through white spacing.- Established rapport and engaged with stakeholders to build lasting professional relationships.- Maintain professional working relationships while mentoring members with the Fast Start Team on procedures, process improvement measures, and proper call handling.- Kept projects on schedule by managing deadlines and adjusting workflows.- Automate the reports to save more time and improve the data visualization.- Prepare proposals, presentations and analytical reports for clients based on Nielsen data.- Achievement:- Provide overview training on Global Services to newcomers in other countries.- Combine new 3 countries to be handled by our team, which is big revenues to our team.Achievement:- Provide overview training on Global Services to newcomers in other countries.- Combine new 3 countries to be handled by our team, which is big revenues to our team. Show less - Working on categories databases (example: Chocolates, Energy Drinks, Hair Colorants, etc…….) to create/refresh reports for different clients across MENA countries- Handle complex reports with no delay and 100% free of errors- Leading the training for the new employees to ensure that they are ready to validate the data- Achievement: - Automate Complex reports (example: Nestle, Danone, Coca-Cola, Colgate Palmolive and Reckitt- Benckiser) reports to reduce manual working and save time.- Enhanced data integrity by applying meticulous attention to detail when reviewing and analyzing data maintenance processes.- Continuously assessed current reporting techniques and developed improvements to boost accuracy.- Reviewed and analyzed systems functions and reporting processes for accuracy.- Produced quality reports formatted in compliance with data quality standards.- Defined reporting requirements to support call center strategy and drive improvements.Achievement:- Automate Complex reports (example: Nestle, Danone, Coca-Cola, Colgate Palmolive and Reckitt Benckiser) reports to reduce manual working and save time. Show less

  • Global BI Snapshots Consultant

    Jan 2025 - now

  • Senior Executive in Global Client Engagement (Global Client Delivery)

    Nov 2021 - now

  • Senior Executive in Global Snapshot Production GSD (Global Client Delivery) Department

    May 2019 - Nov 2021

  • International Service Coordinator for MENA Region in (Global Service)

    Mar 2017 - May 2019

  • Data Reporting Analyst – Global Reporting Center

    Mar 2014 - Feb 2017