Blaise Caldwell

Experience

• 

  Town of Blacksburg

  Aug 2004 - Jan 2005

  Finance Aid

  Filed files and entered parking tickets into an excel database that I created

• 

  CMG Leasing

  May 2005 - Jan 2010

  Maintenance Technician/Assistant IT

  Acted as a liaison between management and apartment residents, during summer months I managed 2-4 summer interns, along with facing very strict deadlines

• 

  Inn at Virginia Tech and Skelton Conference Center

  Aug 2009 - Jul 2010

  Conference Technician

  Set up conference rooms (A/V heavy), helped guests with internet problems.

• 

  GameStop

  Mar 2010 - Jul 2010

  Game Advisor

  Help advise customers about games, sell magazine subscriptions, work register

• 

  Ricoh USA, Inc.

  Jul 2010 - now

  Responsible for development of training material used internally for new hires. Conducting internal training sessions as well as training sessions for Ricoh customers.Managed a team of 10 for an adjacency project with Bossanova Robotics and Walmart - developed training material for Bossanova's robot and trained operators how to use the robot (2017 -2018).Part of a team for anther adjacency project with Brain Corporation and Walmart - implementation of Brain Corporation's robotic floor scrubber and responsible for training Walmart's staff on how to use Brain's robotic floor scrubber (2018 - present).Selected to be a part of Ricoh's Emerging Leaders Program (management training) and graduated the program (2018)Ranked as the top Technology Application Specialist in FY 2017 (winner of Ricoh's STAR award). Top 10 stack ranking for Technology Application Specialists in 2015, 2016, 2017, and 2018. Show less • Act as a document management and services consultant for businesses, helping them manage the flow of information throughout their organization• Presenting monthly, quarterly, and yearly forecasts to upper management• Continually enrolled in training courses to broaden my knowledge on new and existing products, services, technology, and sales approaches. Also assisting with training new hires.• Constantly hunting territory (cold calling) for new business and growing current accounts• Conducting meetings with CEO’s, presidents, and owners of small to mid-size businesses • Designed new proposal template and distributed to team members• Team leader and trainer for new hires, helping them make an easy transition into their new position Show less

  • Technology Training Specialist 3

    Oct 2020 - now

  • Technology Applications Specialist 2

    Sept 2014 - now

  • Account Executive 2

    Jul 2010 - Sept 2014