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Lani Reyes-Sison

Lani Reyes-Sison

Customer Service Representative

Followers of Lani Reyes-Sison598 followers
location of Lani Reyes-SisonDubai, United Arab Emirates

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  • Timeline

  • About me

    Regional Compliance Assurance Manager at HSBC Bank Middle East Limited

  • Education

    • University of the Philippines

      1999 - 2003
      Bachelor of Arts - BA Organizational Communication Cum Laude

      Activities and Societies: Organizational Communication Society, Junior Marketing Association

  • Experience

    • Convergys

      Sept 2003 - Sept 2004
      Customer Service Representative

    • HSBC

      Oct 2004 - now

      Designed and maintained local procedures and guidance in line with Group Standards, regulatory requirements and industry standards, in liaison with regional and global teamsCarried out Quality Assurance over GSC Monitoring and Testing teams on adherence to procedures and monitoring plans and delivering relevant and accurate Management InformationPrepared regular comprehensive MI on the outcome of monitoring for local and regional Compliance Officers and business units governance committees Show less

      • Regional Manager - Compliance Assurance, MENA & Turkey

        Jan 2019 - now

      • Regional Manager - Regulatory Compliance Functional Oversight, MENA & Turkey

        Jan 2017 - Dec 2018

      • AVP - Regulatory Compliance Monitoring & Testing Governance, Control and Reporting - GSCs

        Apr 2016 - Jan 2017

      • Manager - Regulatory Compliance Monitoring & Testing, HSBC GSC Philippines

        Jan 2014 - Apr 2016

      • Compliance Manager, HSBC GSC Philippines

        Apr 2013 - Jan 2014

      • Asst. Manager for Compliance, HSBC GSC Philippines

        Mar 2010 - Mar 2013

      • Asst. Manager for Operations, HSBC GSC Philippines

        Feb 2008 - Mar 2010

      • Quality Coach, HSBC GSC Philippines

        Dec 2005 - Jan 2008

      • Customer Service Representative, HSBC GSC Philippines

        Oct 2004 - Nov 2005

  • Licenses & Certifications

    • International Diploma in Governance, Risk, and Compliance

      International Compliance Association
      Apr 2019

    • Certificate in Compliance Live Online Learning Version

      International Compliance Association
      Jan 2023

    • Certificate in Financial Crime Risk in New Technology

      International Compliance Association
      Jun 2022

    • Certificate in Regulatory and Financial Crime Compliance

      International Compliance Association
      Nov 2014

    • Level 1 Certificate in Global Financial Compliance

      The Chartered Institute for Securities & Investment (The CISI)
      Dec 2013

    • Level 3 Certificate in Investment Operations

      The Chartered Institute for Securities & Investment (The CISI)
      Dec 2013