Mary McCaffrey

Mary McCaffrey

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  • Timeline

  • About me

    Strategic Project Manager at Laya Healthcare

  • Education

    • University of Maryland College Park

      2002 - 2006
      Bachelor of Arts (B.A.) Political Science and Government
    • The University of Manchester

      2005 - 2005

      Semester study abroad program

  • Experience

    • Knowledge Sharing Systems

      Aug 2008 - Mar 2017

      - Led company’s expansion into new marketplaces managing strategic clients in Europe and South America - Managed implementation of custom SaaS solutions for research project management, technology transfer, intellectual property management, and agreement management to government agencies, academia, and health care providers- Collaborated with product, development & test teams to expand functionality of digital & desktop platforms ensuring the optimal user experience - Identified and resolved data quality errors while maintaining detailed documentation on data clean-up measures- Developed and implemented data governance processes to ensure ongoing data integrity

      • Programme Manager

        Mar 2011 - Mar 2017
      • Project Manager

        Jul 2009 - Mar 2011
      • Data Quality Analyst

        Aug 2008 - Jul 2009
    • Deep-Insight: the B2B CX specialists

      Mar 2017 - Nov 2018

      - Led the design, costing & agile delivery of the product roadmap for a customer-facing data analysis platform; prioritised back-end IT automation and enhancement of front-end tools to allow greater flexibility in comparing year-on-year data sets- Managed key accounts as Project Manager to create CX programmes - Delivered the full life cycle of online CX research projects, from project planning and requirements gathering through data analysis & reporting- Identified opportunities for IT automation and implemented new processes to reduce risk of human error when preparing and executing survey projects

      • Product Manager

        Jan 2018 - Nov 2018
      • Project Coordinator

        Mar 2017 - Dec 2017
    • Laya healthcare

      Nov 2018 - now

      - Successfully led a 2-year, €3M project to open a new Laya Health & Wellbeing Clinic, Swords Dublin; Delivered on time and to budget- Currently leading a subsequent more complex project to open a Laya Health & Wellbeing Clinic in Cherrywood, Dublin in Q4 2024 on time and to budget- Managed both projects from idea through opening by coordinating deliverables between internal stakeholders, legal teams, planning consultants, construction management partners, architects, design teams, and operational service providers Show less

      • Strategic Project Manager

        Jun 2022 - now
      • Business Analyst/ Project Manager Contractor

        Nov 2018 - Jun 2022
  • Licenses & Certifications