Lilian Edom

Experience

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  Genesis International Nursery and Primary School

  Jun 2012 - Aug 2012

  Secretary

  •Scheduled appointments for school staff, including teachers, administrators, and parents.•Maintained accurate records of school activities and events, including student attendance, enrollment, and academic progress.•Managed correspondence for the school, including drafting and sending letters and memos.•Organised and maintained school documents, including student records, personnel files, and financial records.•Ordered office supplies and materials as needed, ensured that the school has adequate resources to support its operations.•Performed a variety of administrative tasks to support the school's operations, including recordkeeping, and scheduling. Show less

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  University of Port Harcourt

  Aug 2012 - Jul 2013

  Laboratory Technologist

  •Analysed and interpreted test results, and prepared reports detailing findings.•Ensured that all laboratory procedures are performed safely and in compliance with applicable safety regulations and standards.•Worked collaboratively with other laboratory staff, including laboratory assistants.•Troubleshoot laboratory equipment when issues arise, including diagnosing problems,•Conducted audits of laboratory procedures and records to ensure compliance with applicable regulations and standards.•Performed a variety of laboratory tests on samples, including blood, urine, and tissue samples, using a range of laboratory equipment and techniques. Show less

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  Nigerian Maritime Administration and Safety Agency

  Jun 2019 - May 2020

  Administrative Assistant

  •Drafted and sent correspondence such as letters, memos, and emails on behalf of the agency and its departments.•Organised meetings, booked venues, invited attendees, and ensured that all necessary materials are available.•Managed the inventory of office supplies, including ordering new supplies and maintaining stock levels.•Maintained confidentiality of sensitive information and adhered to the agency's policies regarding information security.•Answered phone calls and emails from internal and external stakeholders, and provided accurate information or redirected inquiries to the appropriate staff.•Provided administrative support to different departments within the agency and maintained files and records, prepared documents, and organised meetings. Show less

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  SendUz Logistics

  Oct 2020 - Sept 2021

  Customer Service Representative

  •Proficiently ensured proper documentation of orders and deliveries made at the end of each day.•Tracked deliveries to ensure that they are delivered to customers on time, and provided updates to customers as necessary.•Processed customer orders, ensured that they are fulfilled accurately and on time.•Monitored the movement and wellbeing of riders and handled complaints of customers while providing resolutions.•Worked collaboratively with other departments, including the warehouse and logistics teams, to ensure that orders are processed and delivered efficiently. Show less

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  St. Emmanuel Hospital Limited

  Sept 2021 - May 2022

  Customer Service Specialist

  •Collected payments from patients and ensured that all financial transactions are recorded accurately.•Professionally assisted doctors, staff, and patients, and maintained confidentiality of patient’s information•Scheduled patient appointments, managed the appointment calendar, and ensured that patients receive appointment reminders.•Kept he front desk area organised and ensured that all forms and paperwork are readily available for patients and visitors.•Verified patient information, including insurance details and personal information, and updated the hospital's records.•Communicated medical results to patients under clinical supervision and maintained a good filling records system. Show less

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  IDP Education Ltd

  May 2022 - now

  Exam Invigilator

  •Ensure the security of test materials, preventing unauthorised access to them and ensuring they are not leaked to the public.•Explain the test rules and procedures to candidates before the test begins, including the timing and format of each section.•Conduct test taker’s entry, exit, identity checks and test day photography procedures according to exam requirements.•Ensure that test takers follow the agreed exam procedures regarding the location and security of their belongings.•Develop and implement a new system for tracking and monitoring exam results. Increase exam completion rate by 10%.•Verify the identity of all candidates taking the test, ensuring that their identification documents match the provided information.•Follow all relevant guidelines and policies in the areas of: Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud. Show less

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  High Impact Careers

  Jan 2023 - Mar 2023

  Cyber Security Analyst

  •Participated in the Tadecom project case study, analysed and identify the organisational issues.•Assessed technical and none technical vulnerabilities, attack vectors and the indicators of compromise, IOCs.•Provided recommendations on how to mitigate future breaches and suggested a better incident response/business recovery trend.•Participated actively in hands on skills on The SIEM tool ELK cloud solution and Microsoft Azure deployment.•Stayed up-to-date with the latest developments in cybersecurity, including emerging threats and new technologies•Conducted regular risk assessments to identify potential threats and make recommendations for mitigating those risks. Show less