Michael Giordano - CISSP, PCIP, CHPSE

Experience

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  Businessland

  Jan 1987 - Jan 1988

  Network Tech

  Service and Support of Novell networks Compaq computers HP Printers

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  Global Computer Service

  Jan 1996 - Jan 2006

  President and CEO

  Providing IT consulting and audit services to a vast number of industries. We provided support services and hardware sales to customers including, Silver State Bank, Bank of Commerce, Nevada First Bank, MGM, Sands, Golden Nugget, Expedia.com, Zuffa(UFC), Primm Nevada, US Bank, Fremont Construction, Commercial Bank, City North Las Vegas, Nevada Development Authority. Deployed and maintain IT systems including but not limited to Jack Henry, Novell, Microsoft, Exchange, GroupWise Cisco, HP, IBM, Mcafee, and BackupExec. Provide, GLBA, FFIEC, and HIPAA and support and preparation. Provided IT product and support services to over 300 companies from large casinos to small cigar shops. Implemented HP servers, Cisco routers, switches, IDS, IP Phones, PIX, IBM Servers, 3270 emulation to pc. Hardware sales and warranty support.Notable Accomplishments:• Maintained 90% customer loyalty• Awarded to HP Service AllStars for 3yrs with 98% customer satisfaction rating.• Awarded with HP Warranty Service contract for Las Vegas• Converted Golden Nugget Sports book system over to new system on night of ownership transfer.• Implemented first Cisco IP phone system in a call center in Nevada Show less

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  Silver State Bancorp

  Jan 2006 - Nov 2008

  CIO

  Job Highlights My IT Services Company was purchased by bank and my entire staff and I were hired for the startup and integration of a new Information Technology department. Recruited all new staff and migrated from an outsourced environment to a newly created In-House IT Dept. Managed, directly and indirectly, 25 personnel (Managers, Programmers, System Analysts, Help Desk, Network support specialists, System Admin and AS/400 Support) Accountable for the on-going maintenance, IT Security architecture and controls to meet and exceed regulatory requirements , created and tested DR/BC plan. Performed IT Risk Assessments ,development and implementation of projects for entire bank supporting $3.2 billion in assets including Branch openings, Yearly system upgrades, Audit Compliance both SOX and FFIEC.Success Stories: Moved entire bank datacenter to new 6 million dollar facility with only 2 hrs of downtime.  Acquired and merged AZ bank system in record 60 day time. Saving time and money the process. Reduced physical servers by 75% by implementing virtualization. Achieved 99.999% system uptimes by installing VMware HA with redundant HP/Lefthand storage solution while reducing total hardware costs.  Moved our externally hosted banking system (Jack Henry) to a bank purchased in-house AS/400. Developed and managed $3M budget. Aligned IT team with business units to develop business expertise and improve quality and responsiveness in support of 450+employees. Qualified new business opportunities, drafted responses to Received the coveted score of “1” during our FDIC IT audit.  . Show less

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  SourceVM

  Nov 2008 - now

  SVP Technology and Security

  Providing Operations, IT Management, Payment industry Executive support. Lead teams to develop CRM and payment processing CRM's and API's for PayFac's and ISO's with backend integrations with TSYS, FD and many third party payment gateways. Software solutions provided automated account boarding, risk analysis, BI/BA reporting, customer and Agent portals saving on support costs and increasing customer satisfaction. Design system infrastructure and software to meet all compliance requirements for GLBA, FFIEC, PCI and more.Implemented security controls and policies, Risk Assessments, IT Security Audits to all types of businesses including banks, ISO's, acquirer's, payment startups. Perform PCI pre-audits.CISSP, Payment Card Industry Professional(PCIP), CASP- Advanced Security Practitioner, Certified HIPAA Privacy Security Expert(CHPSE) Security +, A+ Certified, HP ASP Desktops, HP ASP Servers, VMWare VCP, VSP, VSTP and CPP(Certified Payments Professional). Show less

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  A Visa/Mastercard -Merchant Service Provider

  May 2009 - Sept 2014

  CIO

  Contracted as CIO to complete system Risk Assessment, Business impact analysis(BIA) , BC/DR Planning, Security Assessment. Architected new IT security designs and controls using NIST 800 standards. Achieved PCI Level 1 Compliance Certification. Implemented High Availability Virtualization and Completed PCI certification and received ROC letter for all card brands on first attempt. Designed and developed an In-House merchant PCI certification application, saving the company over 300k and creating a new revenue source. Designed and developed an In-house web crawling system that provides website review for MasterCard Risk compliance. Designed and developed tablet POS system(Payvoo) available on both IOS and Android. Show less

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  Zentact, Inc.

  Apr 2023 - now

  Co-Founder

  Creating PayFac and payment processing solutions