Pablo Requena

Experience

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  INECO

  Feb 2014 - Jul 2014

  Airport Planning Department Intern

  • National and international Airport Master Plans.• Final Year Project: "Minimum operational requirements for a single airport in the island of Tenerife"​.• Assessment of landside and airside capacity.• Short, medium and long term demand forecasting.

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  Navya

  Oct 2014 - May 2015

  Aeronautical Consulting Intern

  Solutions for airports and air navigation:•Assuming responsibilities as head of safety in projects related to obstacle assessment and topographic surveys in Barcelona – El Prat Airport and Logroño - Agoncillo Airport.•Supporting projects such as the legalization of new aerodromes and heliports in Spain and the development of a complete operations engineering service for small and medium air operators.

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  Iberia

  May 2015 - Jul 2016

  Airport Services Division Analyst

  •Data analyst and executive presentations. Reporting to the Director and Managers.•Project advisor and member of multidisciplinary work groups.•Iberia Future Plan at MAD airport.•Experience in passengers and baggages management.•Baggage Handling System.•Experience with the following technologies: BagMessage, BagManager, BagConnect and WorldTracer.•Thesis: “Optimization of short connections in Madrid-Barajas Airport”.Passengers and baggages procedures to improve connectivity in MCT. Show less

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  Minsait

  Jan 2017 - Mar 2018

  Analyst

  •Innovation and Digital Transformation.•CRM and Marketing.•Salesforce Administrator Certified.•Salesforce Clouds: Service, Sales, Marketing, Communities & Platform.•Business development and pre-sales/demos.•End-to-end projects for B2B and B2C clients.•Cross-Industry experience: Finance; Insurance; Health

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  Deloitte Digital

  Mar 2018 - Feb 2020

  •Consulting services for technology, innovation and digital transformation.•Customer Relationship Management - Salesforce Success Cloud and Veeva Commercial Solutions.•International and Agile end to end project for a top pharmaceutical company.•Regional CRM and Marketing implementation for +25 countries.•Assuming responsibilities as application lead and multi-platform manager.•Release Manager (Git, Jenkins).•Digital Assets Management - Veeva Vault Certified Administrator.•Salesforce Marketing Cloud Email Specialist Certified. Show less

  • Senior Consultant

    Sept 2019 - Feb 2020

  • Consultant

    Mar 2018 - Sept 2019
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  Atlantis Technology

  Feb 2020 - May 2022

  The Digital Business Team provides technology based customer oriented services:• Digital Media Planning: GMP; Facebook Business Manager.• Design UX/UI.• LMS and E-learning content creation.• CRM; CMS and CX implementation and operation: HubSpot. Digital Business Transformation Services:• Digital Strategy• Customer Journey Mapping.• CRM implementation and operation (HubSpot)• E-commerce• Inbound Marketing• Platforms Integrations

  • Digital Business Team Leader

    Mar 2021 - May 2022

  • Digital Business Consultant - Customer Experience

    Feb 2020 - Mar 2021
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  Medallia

  Jun 2022 - now

  Being part of the Professional Services team in EMEA, I implement customer and employee experience programs for enterprises in multiple sectors: financial; insurance; telco; hospitality and luxury retail.

  • Manager

    Jul 2023 - now

  • Senior Analyst

    Jun 2022 - Jun 2023