
Bradley Smith
Assistant Business Team Leader/Technical Support

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About me
Business Strategy Director/Chief of Staff at Carelon
Education

INDIANA UNIVERSITY Bloomington
1998 - 2001Bachelor of Science BusinessEarned BS Degree

Madison High School
1995 - 1998Diploma generalActivities and Societies: Student Athlete HS

Indiana University Southeast
1998 - 2003Bachelors of Science BusinessWent to IU Bloomington for 3 Years...finished up bachelors degree at IU-Southeast. Landed internship at General Electric during Senior Year.
Experience

GE
Apr 2002 - Jun 2003Assistant Business Team Leader/Technical SupportSupervised and schedule the daily operation of up to 60 union employees in the Plastics departmentManaged inventory counts to ensure daily requirementsCoordinated with other Business Team Leaders to maximize workforce utilizationCompleted a quality plan project for AP-4 inventory parts, photo's, and process sheetsPerformed safety audits to ensure compliance with OSHA standardsMonitored downtime to effectively manage efficiency and minimize lossesMaintained a positive rapport with union stewards and line coordinators Worked 40+ hours while taking 12 credit hours of classUtilized Six Sigma tools and methodologies to analyze quality control in lean manufacturingManaged up to 50 customer accounts in sales and distributionPerformed quality audits to reduce scrap rates and percentagesDeveloped strategies to cut costs and time processes which increased productivityPrepared worksheets to keep track of inventory units in distributionCommunicated with customers and managed quality control issues Show less

SUMMITT TRUCKING LLC
Dec 2003 - Jun 2005Transportation Manager, Refrigeration DivisionOversee the daily operation of 100 truck drivers and 90 refrigerated unitsResponsible for the distribution of trucks from coast to coast in pursue of top dollar freight.Exceeded expectations in sales while maintaining the companies budget in 2004 Managed high volume of customer accounts to ensure business and customer growthCoordinated with sales to ensure revenue efficiencyCommunicated with safety to ensure DOT compliance Negotiated with customers and brokers to maximize top revenueAnalyzed and recommend continuous improvement to current systems and processesPromoted to refrigerated manager after 10 months with the company Show less

UNITED NATURAL FOODS INC
Jun 2005 - Jan 2008Warehouse/Distribution ManagerOversee the daily production of 110 warehouse associates, 3 supervisors, and 7 team leads in shipping, receiving, and inventory control distribution center.Accountable for the distribution of over 100 million dollars of product in FY06, 122MM in FY07.Responsible for staff development, training, recruiting and retention/evaluation of new and current employees.Exceeded company expectations in quality and productivity in FY07,FY08Coordinate and liaison with operations, customer service and transportation teams on efficient driver, on time tracking, and customer satisfaction.Maintain a high level of focus on customer/vendor service satisfaction while sustaining productivity and quality rates.Integral part of the start-up management team at the Greenwood facility.Utilize benchmark matrix to analyze and ensure inventory/cube efficiencies and replenishment levels.Maintain warehouse budget, payroll, and procurement Show less

FRITO LAY INC (PepsiCo)
Mar 2008 - Nov 2009Operations Resource/DistributionSupply ChainLead and manage 60 associates in the daily operation of the distribution/supply chain department. Recruit, hire, train, review, and develop new/current associates.Responsible for the shipment and production of 49 million cases in FY09.Achieved safety, cost, and service markers in FY08. Forecast and analyze capacity planning while integrating new products.Evaluate fixed and variable, P/L cost throughout the department.Compliance of company GMP's, 5S, and safety standards with AIB and VPP.Maximize load efficiency and cubing with ensuring supply chain optimization.Manage production schedules in priority with supply chain and product demand.Coordinate with cross functional teams to maintain goals and changes.Maintain budget scorecards and P/L for distribution. Show less

Elevance Health
Nov 2009 - nowPrimary duties may include, but are not limited to:•Partners with sales leaders to understand strategies and provide recommendations to create compensation programs that support goals.•Creates operational processes that continually improves quality and accurate administration of compensation programs.•Assists in the development and implementation of vision, strategies and tactics to maximize the department’s effectiveness while minimizing costs. Reviews production data of various systems in order to verify accuracy and timely processing.• Ensures compliance with state and federal regulations.• Maintains sound internal control structure by developing and maintaining policies & procedures.• Reviews statistical data of various systems in order to verify accuracy and timely processing.• Provides counsel to senior management.• Works with other areas for solutions to complex problems and participates in critical interactions with both internal and external customers.•Hires, trains, coaches, counsels, and evaluates performance of direct reports. Show less •Manage a team of Performance Solutions’ contract trainers responsible for the delivery of learning solutions to meet client needs and objectives.•Manage the day-to-day execution of vendor agreements to ensure compliance.•Partner with the Director to develop and implement market or business segment training strategy that aligns with the departmental/enterprise Performance Solutions strategy.- Participate in fact-based negotiations of agreements and/or participate or lead cross-functional teams to implement vendor services•Provide feedback, coaching and mentoring of associates. Models professional and leadership behaviors. Develops and implements training for team.•Expert at thinking analytically and is comfortable dealing with ambiguity.•Expertly consults and solves complex learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval. Mentor and coach others in developing these skills.•Measure, track and evaluate learner and client satisfaction.•Cultivate positive, professional and interpersonal relationships with both internal and external business partners to implement successful learning solutions. Mentor and coach others in developing these skills.•Think and acts globally and possesses the ability to understand learning and cultural differences both domestically and globally to drive learner effectiveness. Mentor and coach others in developing these skills.•Act as a change advocate by introducing, embracing and managing change. Mentor and coach others in developing these skills.•Bring proven ability to manage time in ways that ensures effective management and execution of competing •Reconcile vendor invoices.•Hire, train, coach, counsel, and evaluate performance of direct reports.priorities. Show less • Lead the daily operations of 30 associates in claims/business operations.• Integrate new change initiatives and assisted in the BABW process.• Manage inventory levels, set reduction plans, and forecast new business.• Responsible for the service, quality, and business operations of 100 National Accounts.• Evaluate new and current business structures in compliance with PHI and polices.• Recruit, hire, train, review, and develop new/current associates.• Coordinate schedules and forecast demand within the business unit.• Implement action plans/process improvements for National Accounts Operations. Show less
Business Strategy Director/Chief of Staff at Carelon
Jun 2023 - nowSr. Manager, Internal Sales Compensation
Sept 2019 - nowLearning and Development Manager
Apr 2014 - nowOperations Manager II, National Accounts
Nov 2009 - now
Licenses & Certifications

CPC
Volunteer Experience
Board of Directors
Issued by Johnson County Autism Support Group on Jan 2012
Associated with Bradley Smith
Languages
- enEnglish
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