Ava Souza

Experience

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  New Boston Bakery

  Jun 2019 - now

  Front of House

  • Front of House• Provide excellent customer service, phone service and COVID curbside service. • Ensure that all customers had a pleasant dining experience and addressed any needs or concerns they may have. • Work well with fellow employees to meet all goals and expectations.• Create and help to maintain a safe and clean environment.• Serve and prepare food and beverages for customers. • Perform all opening and closing responsibilities.

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  The Aviary Restaurant & Bar

  Aug 2020 - Sept 2022

  Head of Support Staff

  • Perform Wait Staff duties in assistance to front of house.• COVID takeout services (In-house, Online, & Door Dash)• Responsible for making sure each set of guests receives their food in a timely, and orderly fashion. • Assist hosts, and bar however necessary.

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  ACS Industries, Inc.

  Apr 2023 - Sept 2023

  Enterprise Applications Intern

  • Maintain project plan for software upgrade project by updating dates, adding new actions, reporting on upcoming/past due dates, etc. • Follow up with end users for status updates on upcoming/past due items. • Analyze and escalate questions/concerns with project. • Data entry into ERP Software, Microsoft Projects, and Excel • Strong written and verbal communication skills • Ability to collaborate with a diverse group of people. • General understanding of typical manufacturing, supply chain, and accounting business processes • Strong Excel skills • Responsible for many of the administrative tasks required for working on a large-scale ERP software upgrade in Mexico facilities. Show less