Mokhtar Itani

Experience

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  Siyaha invest

  Jun 2015 - Jul 2015

  Promoter

  As a resort promoter at the mall, I attracted visitors by promoting the resort's amenities and services, providing customer assistance, and setting up promotional materials. I developed strong communication and customer service skills and contributed to the resort's success.

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  CIS College

  Jul 2016 - Oct 2016

  IT Technician

  As an IT Technician intern at a college, I provided technical support for computer hardware, software, and network systems. I assisted with setup and configuration, diagnosed and resolved technical issues, and contributed to technology projects. My work developed my technical support and problem-solving skills, while contributing to the success of the college's IT department.

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  UNDP

  Sept 2017 - Jan 2018

  Youth Ledeship Program Candidate

  Was selected to take part at the youth leadership program by UNDP, I was aiming to transform the Lebanese educational curriculum to an an E-Learning platform which can help youth in need to work and study to support their families at young age , and to have a well developed platform for crisis and country lockdown.

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  AltCity - Startup Community

  Oct 2017 - Nov 2017

  Event Organizer

  As an organizer at SoUK.LB Enterprise Hub, I took part in various tasks such as logistics, photography, and event planning. I contributed to the success of the events by ensuring smooth coordination and execution, and providing support in various capacities. Through my work, I developed skills in event planning, organization, and communication

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  DeepSleep International

  Jan 2018 - now

  Founder , Product Manager

  Founder and Product Manager at Deepsleep, overseeing all aspects of product development, production, and marketing for a luxury bedding company.Work closely with designers and manufacturers to create sustainable, high-quality products that meet customer needs and align with company values.Provide strategic direction, manage finances, and make key business decisions to drive growth and success of the company.Committed to giving back to the community through charitable donations supporting education and wellness in underprivileged communities. Show less

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  Freelance

  Jan 2018 - now

  Freelance Web Developer

  As a freelance web developer with extensive experience in WordPress and Elementor Builder, I have a proven track record of delivering high-quality websites that meet my clients' business goals. I possess advanced knowledge of HTML, CSS, JavaScript, and PHP, which enables me to customize themes and create bespoke solutions that cater to my clients' unique requirements. With excellent communication skills and a strong focus on customer satisfaction, I am committed to delivering exceptional results and building lasting relationships with my clients. Show less

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  CSC Lebanon

  Feb 2018 - Jul 2020

  Network Operations Center

  As a member of the 24/7 NOC team, I was responsible for monitoring and troubleshooting network operations to ensure uninterrupted service. In addition to my primary responsibilities, I also frequently performed tasks for other departments as part of my duties in the NOC team. These included replenishing ATMs, processing bank and Webpay files, troubleshooting SMS services and application errors on main servers, monitoring and reporting on DBA and CMS related tasks, and troubleshooting coordination and communication issues. My work required excellent attention to detail, problem-solving skills, and the ability to work collaboratively with other departments to ensure smooth operations. Show less

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  Microsoft

  Mar 2018 - Jun 2018

  Intern

  As a Microsoft intern, I developed cross-platform applications using Xamarin and optimized their databases using the Azure cloud. Additionally, I provided assistance in organizing the Imagine Cup competition. Through my work, I developed my technical skills and contributed to the success of the company's projects and initiatives.

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  HostBotics

  Jan 2020 - now

  Sales Manager

  As a Sales Manager, I focus on driving the growth and expansion of our hosting solutions portfolio by actively engaging with clients across the GCC. My role involves leveraging deep market insights and client needs to tailor and deliver optimal hosting solutions.

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  The Olive Grove - Beirut

  Nov 2020 - now

  Community and Operations Manager

  As the Community Manager at The Olive Grove coworking space, my role encompasses a wide range of responsibilities that ensure the smooth and efficient operation of our vibrant community. My primary duties include overseeing accounting processes, managing marketing efforts, coordinating events, and maintaining high standards of facility upkeep.Key Responsibilities:Accounting and Financial Management: I oversee the financial aspects of the coworking space, ensuring accurate accounting practices and budget management.Communication: I am the main point of contact for both potential and existing members. I manage all incoming and outgoing communications, responding to emails and inquiries promptly, ensuring all members' needs and concerns are addressed.Operational Management: Daily operations fall under my purview, from customer service to maintenance oversight. I assess and address the maintenance needs of the space, obtaining competitive quotes to ensure cost-effective operations.Client Relations and Recruitment: I conduct interviews and recruit potential new members, enhancing the community dynamic. I also manage client appointments and provide tours of the space, showcasing our facilities and fostering a welcoming environment.Digital Presence and Marketing: I am responsible for managing our website and implementing SEO strategies to enhance our online visibility. Additionally, I manage our social media accounts, engage with our community online, and create collaborative partnerships that enhance our brand presence.Content Creation: I plan and produce social media content that highlights our space and community, contributing to our marketing and engagement strategies. Show less

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  Click Ventures - Kuwait

  Oct 2021 - Nov 2022

  Frontend Web Developer

  - Front end development WooCommerce/ WP with RTL experience - WooCommerce development- XD to html- WordPress Theme customization- Works on Elementor Builder

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  UNDP

  Jan 2024 - now

  Advisory Board

  As a member of the Advisory Board at UNDP, I collaborate with a dedicated team to develop and refine the curriculum for a youth leadership program. We meet weekly to review progress, share updates, and make collective decisions aimed at enhancing the program’s effectiveness. My contributions focus on auditing the curriculum, ensuring it meets educational goals, and adhering to strict deadlines to deliver a transformative experience for participants.